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Need Help Viewing My CpCam over WAN using a Linksys Router
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vikeher



Posts: 7
Joined: 03 May 2008


Post Posted: Sat May 03, 2008 3:18 pm     Post subject: Need Help Viewing My CpCam over WAN using a Linksys Router
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Hello,
Great information on this site and the people seem like they are helpful.
I just installed a CPCam DVR can only view with LAN connection. I can not view it outside the Local network. I setup a DNS acount and opened port 888 on my Linksys router but still nothing.
When I use the htt:xxxxxxx.dyndns.tv:888 to view my cameras i get route to the linksys router and promted with the username and password.
after logging I am back to the linksys router Setup.

1) I need to have my Dyndns host I.P address pointing to the cable modem or the DVR or the Linksys Router ? I Try them all ?

Could someone please help me to do this?
My network has a wireless Linksys router hooked up to Cable Modem.
My
DVR IP: 192.168.1.10
Sub Mask: 255.255.255.0
Linlsys:192.168.1.1
DHCP : Enable
Starting IP:192.168.1.2
DDNS: is set up matching my Dyndns

Thank you.[b][/b][b][/b]
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coolie11



Posts: 229
Joined: 05 Oct 2007
Location: New York

Post Posted: Sat May 03, 2008 3:48 pm     Post subject:
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first thing is to give the dvr a static IP.

Then open the ports for that IP.

Try connecting using your public IP and not your dyndns.

If it works with your public IP then you can fine tune you dyndns account to be forwarded properly.

Which DVR is it (model)?

Does it require more than one port?
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vikeher



Posts: 7
Joined: 03 May 2008


Post Posted: Sat May 03, 2008 4:33 pm     Post subject:
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I have already given the DVR an static IP.
The Port I have open is 888
I can connect to DVR localy but not over the Network

The DVR model is Cpcam 4ch-MPEG-4DVR

Does it require more than one port?

Thanks
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coolie11



Posts: 229
Joined: 05 Oct 2007
Location: New York

Post Posted: Sat May 03, 2008 4:42 pm     Post subject:
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I have no idea.
Manual not available for download.

Could you upload the manual?

Are you sure the port is forwarded the right way.

Are you remoting through web or client?
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vikeher



Posts: 7
Joined: 03 May 2008


Post Posted: Sat May 03, 2008 5:28 pm     Post subject:
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How Would make sure I am Forwarding the Port correctly ?

I am using a Linksys router.

Yes I am remoting using WEB
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coolie11



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Joined: 05 Oct 2007
Location: New York

Post Posted: Sat May 03, 2008 5:33 pm     Post subject:
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What's the model #.

CPD561
CPD560
CPD502A
CPD501

I would like to look at the manual, maybe I can find it online.

Does it mention the ports in the manual?
Does the port #'s match on the server and router?
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vikeher



Posts: 7
Joined: 03 May 2008


Post Posted: Sat May 03, 2008 5:41 pm     Post subject:
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The model #.

CPD501ZA

Yes the Port # match the Router

I am Going to look for the Manuel now Also,

Thanks
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scorpion



Posts: 3545
Joined: 26 Mar 2007
Location: Melbourne Florida

Post Posted: Sat May 03, 2008 5:43 pm     Post subject:
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AVC 781 / CPD 501

You can find the manual here, and they are in various languages:

http://scorpiontheater.com/cpcamtechsupport.aspx


More DIY info here:

How to network AVTech, and CPCam DVRs:
http://scorpiontheater.com/videonetworkingwithavtech.aspx

How to do a Hardware Reset:
http://scorpiontheater.com/reset.aspx
_________________
Scorpion
http://scorpiontheater.com/troubleshooting.aspx
http://scorpiontheater.com/16deal.aspx
http://scorpiontheater.com/4channeldvrs.aspx

QUESTION: Why is there always enough time to go back and fix it right a second time??
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coolie11



Posts: 229
Joined: 05 Oct 2007
Location: New York

Post Posted: Sat May 03, 2008 5:49 pm     Post subject:
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It apears that the default port for these units is 80, did you change the port on the system to 888?

Dose it work with the client?
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coolie11



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Joined: 05 Oct 2007
Location: New York

Post Posted: Sat May 03, 2008 5:59 pm     Post subject:
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Set the port on the server to 9000.

Then do the port forward for the server ip in the router.

This looks like a simple system, you should be fine.

Always try connecting to dvr with the client software before attempting to IE or any web browser.

The client software and the browser remote connection authenticates differently.


USE PORT RANGE FORWARDING NOT SINGLE PORT FORWARDING.
USE THE SAME PORT AS THE START AND END.[/u][/b]
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vikeher



Posts: 7
Joined: 03 May 2008


Post Posted: Sat May 03, 2008 6:39 pm     Post subject:
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Yes I change the Port to 888. Whent I used the Web to access the DVR I get to the Username and Password promt. After logging inn I get route to the Linksys setup page.

I have change the port to many # no luck. I can view the DVR local over the LAN..but not over the WAN any body has had the issued ?
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coolie11



Posts: 229
Joined: 05 Oct 2007
Location: New York

Post Posted: Sat May 03, 2008 6:56 pm     Post subject:
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Dude just the fact that you get routed to the router setup page means your ports are not forwarded properly.

Try what I suggested, and use your public IP not your dyndns account with the client first.

Once that work change your dyndns to a port redirect for the port of the server and you will be good to go.

I've done many of these with similar scenarios, and now I just set them up the way I mentioned, no problem.

If you want I can take a look at your router or even try to connect to your sever for testing.

Even though it appears that you're looking for assistance from someone else other than me.
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qasim



Posts: 13
Joined: 30 Apr 2008


Post Posted: Sun May 04, 2008 2:31 am     Post subject:
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I agree with Coolie11, that your port forwarding is not setup properly. go to the portforwarding website and double check you have correctly forwarded your ports, or anyone here on the forum kind enough can remotely manage your router and check your settings if you ask nicely.


also try connecting via the client first, once its working from their, then try using the web.
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C7 in CA



Posts: 842
Joined: 21 Nov 2004
Location: Nor*Cal

Post Posted: Sun May 04, 2008 12:31 pm     Post subject:
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vikeher wrote:
Yes I change the Port to 888. Whent I used the Web to access the DVR I get to the Username and Password promt. After logging inn I get route to the Linksys setup page.

I have change the port to many # no luck. I can view the DVR local over the LAN..but not over the WAN any body has had the issued ?


Hi vikeher, sounds like you are on the right track. The fact that you can log into your router through your dyndns account tells me you have your DDNS set up correctly.

Once you are logged into your router setup page you have another step to take. You need to find the settings for your "Port forwarding" This will be a linksys page and you will be entering you DVR's IP address (192.168.1.10) and the ports to forward would be the 888 that you set up in the DVR settings.

So in closing, you say that you change the port # many times. Are you making this change in the DVR settings or in the Linksys settings?
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scorpion



Posts: 3545
Joined: 26 Mar 2007
Location: Melbourne Florida

Post Posted: Sun May 04, 2008 12:43 pm     Post subject:
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What linksys product do you have?


RT31P2
RT41-BU
RTP300
RV082
SPA-2100
SPA-2102
SPA-3102
WAG200G
WAG300N
WAG325N
WAG354G
WAG354Gv2
WAG54G
WAG54G-XW
WAG54GS
WAG54Gv2
WAG54Gv3
WAG54GX2
WCG200
WCG200v2
WRK54G
WRP200
WRT150N
WRT160N
WRT300N
WRT310N
WRT330N
WRT350N
WRT51AB
WRT54G
WRT54G-TM
WRT54G3G
WRT54GC
WRT54GL
WRT54GP2
WRT54GP2A-AT
WRT54GR
WRT54GS
WRT54GSv4
WRT54Gv1.1
WRT54Gv2-DDWRTv23SP2
WRT54Gv2.02.7
WRT54Gv2.04
WRT54Gv4
WRT54Gv5
WRT54Gv5-DDWRTv23SP2
WRT54GX
WRT54GX4
WRT54GXv2
WRT55AG
WRT55AGv2
WRTP54G
WRV54G
WUSB54GS


Go here for router info:
http://www.portforward.com/english/routers/port_forwarding/routerindex.htm

Scroll to the Linksys area, and click on your router

There is more help here:
http://www.linksys.com/servlet/Satellite?c=L_Content_C1&childpagename=US%2FLayout&cid=1114037290855&pagename=Linksys%2FCommon%2FVisitorWrapper

Here are some screen shots of the WAG-54G that might be helpful.
http://www.thinkbroadband.com/hardware/reviews/2004/q4/linksys-wag-54g.html
_________________
Scorpion
http://scorpiontheater.com/troubleshooting.aspx
http://scorpiontheater.com/16deal.aspx
http://scorpiontheater.com/4channeldvrs.aspx

QUESTION: Why is there always enough time to go back and fix it right a second time??

Last edited by scorpion on Sun May 04, 2008 12:52 pm; edited 2 times in total
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