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help with intellex dv16000
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| shawn305 |
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Posts: 7
Joined: 22 Jul 2008
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Posted: Tue Jul 22, 2008 8:44 pm
Post subject: help with intellex dv16000
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hey everyone i am new to this world and just need some help with this dv system my friend len't me to use until i get my own... I was interested in putting up a security system at my home so i got the dome ir camers and just was playing around with the pc software so i know how to use it gefore ido the final setup. The program is intellex 2.21 software.. i have one camer hooked up to it for testing.. when the system starts it shows what it viewed on the camera, the recoed button is light, looks like it is working, but how do i view what is recorded? i tryed setting alarms, the icon flash's on the bottom left, when i click on the alarm button there is nothing there.. i am stuck.. Any help would be great,, Thanks shawn305
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| CCTV_Suppliers |
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Posts: 550
Joined: 07 Sep 2007
Location: Southern California
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Posted: Tue Jul 22, 2008 9:06 pm
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Shawn, when you log into Intellex, are you using any password? Normally Intellex can have one admin and as many users as you want. Admin can program what functions are to be avail for which user... I think that your user privileges were limited by the admin settings... If you have the admin log password, you can change it... or bypass it completely and reset all the passwords...
Dependent what your answers are, then I can send you PM on how to reset all the passwords.. thereafter, you can log in as admin and full control on all the functions of this Intellex...
_________________
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"A ship without Marines is like a garment without buttons"
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| shawn305 |
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Posts: 7
Joined: 22 Jul 2008
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Posted: Tue Jul 22, 2008 9:24 pm
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Thanks for your reply.. i log in as the admin. there are no there users listed in the pc.. because i went to the screen where you could add users but admin is the only one there.
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| CCTV_Suppliers |
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Posts: 550
Joined: 07 Sep 2007
Location: Southern California
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Posted: Tue Jul 22, 2008 9:40 pm
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There should be a button in the middle lower of the screen allowing you to play back recorded video or use the search button...
Something in the system is tweaked not allowing the play button not to display and that is possible in their setup area... This system is either based on Win95 or Win98 dependent on the build...
Please give me some more info and I will have answers for you... like system setting through setup area, etc...
_________________
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http://123tvmounts.com
http://disputeclaims.org
"A ship without Marines is like a garment without buttons"
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| shawn305 |
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Posts: 7
Joined: 22 Jul 2008
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Posted: Tue Jul 22, 2008 9:45 pm
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well the play buttins are in the midle of the screen. when i hit play it takes me to another screen that looks prity much like the original screen but a bar on the bottom of the video area. the bar does not move nor can you fast forword or rewinde. it is running windows 98. i tryed to do a search on the 1 camera i aam using but there is no images found. what other setting do you want me to list for you .. any spacific one?
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| valboosky |
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Posts: 15
Joined: 28 Feb 2008
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Posted: Wed Jul 23, 2008 4:17 pm
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Hello sir,
The version installed on your intellex is very limited as far as options go.
I suspect the software is currently not seing any of your storage drives.
I suggest you update your unit to 2.5.9
get the file at the AD website.
under support, software downloads, intellex DVMS, 2.5.9 upgrade
upgrading to 2.5.9 will give you the storage screen under setup.
then if you dont see any drives. I suggest you go out to windows format the drives (except the C: of course) and run a drive config.
2.5.9 is also a very reliable version.
Regards,
Val
American Dynamics
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| shawn305 |
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Posts: 7
Joined: 22 Jul 2008
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Posted: Wed Jul 23, 2008 6:30 pm
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thanks everyone for your help. i was reading on the site that i will need to upgrade it with a cd rom but this unit only has a 3 1/4 drive... is there any other way ? on ya an even if there is a cd drive on it how do i acess windows? when i turn the pc on it automaticaly runs the program?
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| CCTV_Suppliers |
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Posts: 550
Joined: 07 Sep 2007
Location: Southern California
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Posted: Wed Jul 23, 2008 6:38 pm
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Val, what you are suggesting is a hardware dependent upgrade... and dependent when this 2.21 was manufactured or better yet, when it was upgraded to 2.21 from its previous versioni, there is very good chance that 2.59 version will not work.. It is worth trying, but once the upgrade does not go through, he looses everything.. and of course, AD will not give him a free SW key...
Shawn, do you have the original 2.21 restore CDs by any chance?
Shawn, when you go to setup section and looking at your storage.. how much storage do you show? Also, check the mode of the recording... and make sure it is recording "circular" mode instead of "linear" mode. There is a good chance that if it was selected "linear" mode, then when recording reaches to the last stage of the storage, it will stop recording..
_________________
http://alternativesecurity.com
http://123tvmounts.com
http://disputeclaims.org
"A ship without Marines is like a garment without buttons"
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| shawn305 |
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Posts: 7
Joined: 22 Jul 2008
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Posted: Wed Jul 23, 2008 6:57 pm
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i did change it a few times from linear to circular but it is at circular. the storage is
c: 5136mb
d: 92524mb
e: 97676mb
f: 97676mb
g: 97676mb
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| valboosky |
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Posts: 15
Joined: 28 Feb 2008
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Posted: Wed Jul 23, 2008 8:49 pm
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2.2 to 2.59 requires no hardware change at all
2.2 to 2.59 will also require no SW key if you run the upgrade.
we suggest this upgrade to anyone running 2.1 or higher, as it makes their intellex very stable.
I work with these on a daily basis.
As for the exit code, I suggest you call in to support. As I do not want to give it here.
Val
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| CCTV_Suppliers |
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Posts: 550
Joined: 07 Sep 2007
Location: Southern California
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Posted: Wed Jul 23, 2008 11:35 pm
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| valboosky wrote: |
2.2 to 2.59 requires no hardware change at all
May be... dependent on the motherboard that the original system was built... The issue are the drivers that 2.59 may not recognize. The only way to confirm this is to perform the upgrade... but I rather be cautious than sorry... The best approach is the exit the system, go to your desktop and confirm the minimum requirements for such upgrade before doing it... and if you want the exit code, send me PM...
2.2 to 2.59 will also require no SW key if you run the upgrade.
You missed my point about the SW key... If he crashes the system and does not have restore CDs or the SW key vs. the MAC address is not clear or missing, he is basically hosed...
we suggest this upgrade to anyone running 2.1 or higher, as it makes their intellex very stable.
I work with these on a daily basis.
Are you working for AD directly? If so, you know you do not see these type of systems much at all lately...
As for the exit code, I suggest you call in to support. As I do not want to give it here.
Val |
Val, you are missing my point... As many of these systems you saw, I do not think you had a chance to view this problem from end user stand point...
Please find my answers to your observations above!
_________________
http://alternativesecurity.com
http://123tvmounts.com
http://disputeclaims.org
"A ship without Marines is like a garment without buttons"
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| valboosky |
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Posts: 15
Joined: 28 Feb 2008
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Posted: Thu Jul 24, 2008 8:34 am
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| CCTV_Suppliers wrote: |
| valboosky wrote: |
2.2 to 2.59 requires no hardware change at all
May be... dependent on the motherboard that the original system was built... The issue are the drivers that 2.59 may not recognize. The only way to confirm this is to perform the upgrade... but I rather be cautious than sorry... The best approach is the exit the system, go to your desktop and confirm the minimum requirements for such upgrade before doing it... and if you want the exit code, send me PM...
2.2 to 2.59 will also require no SW key if you run the upgrade.
You missed my point about the SW key... If he crashes the system and does not have restore CDs or the SW key vs. the MAC address is not clear or missing, he is basically hosed...
we suggest this upgrade to anyone running 2.1 or higher, as it makes their intellex very stable.
I work with these on a daily basis.
Are you working for AD directly? If so, you know you do not see these type of systems much at all lately...
As for the exit code, I suggest you call in to support. As I do not want to give it here.
Val |
Val, you are missing my point... As many of these systems you saw, I do not think you had a chance to view this problem from end user stand point...
Please find my answers to your observations above! |
I do work for AD directly.
I you call AD tech support with your 2.2 version SW key and serial number
they will generate a 2.5 SW key for you.
2.2 units do not have any recovery disks.
If you want 2.5.9 recovery disks ( ghost image for each kind of motherboard) the part number you want is: 0352-0326-01
I do not mean to get into any arguments, I just know the product very well.
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| RickA |
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Posts: 596
Joined: 28 Sep 2007
Location: Kentucky
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Posted: Thu Jul 24, 2008 8:57 am
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Post subject:
CCTV_Suppliers wrote:
valboosky wrote:
2.2 to 2.59 requires no hardware change at all
May be... dependent on the motherboard that the original system was built... The issue are the drivers that 2.59 may not recognize. The only way to confirm this is to perform the upgrade... but I rather be cautious than sorry... The best approach is the exit the system, go to your desktop and confirm the minimum requirements for such upgrade before doing it... and if you want the exit code, send me PM...
2.2 to 2.59 will also require no SW key if you run the upgrade.
You missed my point about the SW key... If he crashes the system and does not have restore CDs or the SW key vs. the MAC address is not clear or missing, he is basically hosed...
we suggest this upgrade to anyone running 2.1 or higher, as it makes their intellex very stable.
I work with these on a daily basis.
Are you working for AD directly? If so, you know you do not see these type of systems much at all lately...
As for the exit code, I suggest you call in to support. As I do not want to give it here.
Val
Val, you are missing my point... As many of these systems you saw, I do not think you had a chance to view this problem from end user stand point...
Please find my answers to your observations above!
I do work for AD directly.
I you call AD tech support with your 2.2 version SW key and serial number
they will generate a 2.5 SW key for you.
2.2 units do not have any recovery disks.
If you want 2.5.9 recovery disks ( ghost image for each kind of motherboard) the part number you want is: 0352-0326-01
I do not mean to get into any arguments, I just know the product very well.
Does that mean that cd will work with any of the motherboards for that version?
_________________
Pegasus CCTV Tech support Rick www.pegasuscctv.com
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| valboosky |
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Posts: 15
Joined: 28 Feb 2008
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Posted: Thu Jul 24, 2008 12:06 pm
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The part number will give you a kit.
You will be able to run a recovery on every type of motherboard in the 2.x series.
I tried posting the .pdf for the procedure, but attachments seem to not be working.
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| shawn305 |
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Posts: 7
Joined: 22 Jul 2008
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Posted: Thu Jul 24, 2008 12:44 pm
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hi everyone thanks for all the useful info. i saved the upgrade on my other oc and burned it onto a cd, but as i mentioned above this unit does not have a cd drive so i opened it up unpluged one of the secondary hard drives and pluged in the cd drive.. Everytime i started the unit to aply the upgrade it gave me a drive error and shut down ... So what i had to do is use the windows 98 upgrade the ie and went to the site . downloaded it, saved it , then ran the upgrade.. everything went well no isues. Now the unit is working great. i can view the recorded content, setup motion etc... only problem is that i would like to add a cdrw so i can burn alarms and other saved images.. Once again thanks everyone for there support.
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