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Black video after power loss

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nwatson6 - 01 May 2007, 05:23 pm
I am trying to setup a small network, with a GV800-4. THought I had it all working, software version 8.1 .

Video was there, motion record was working and I could view the logs from my other PC.

But then had a power cut, I restored power, rebooted PC, and camera software started, but now it does not display a picture, just a black screen, I tried moving the input around, and the black screen moves with it.

Any help would be appreciated...........
kensplace - 01 May 2007, 05:37 pm
Is it just one cam doing the black screen? Are other cams showing video?

If others are ok, then check the camera, it could have a problem,can you view the cam direct on a monitor/tv?
CameraGenius - 01 May 2007, 05:54 pm
sounds like a camera is toast!
nwatson6 - 01 May 2007, 06:21 pm
QUOTE:
Is it just one cam doing the black screen? Are other cams showing video?

If others are ok, then check the camera, it could have a problem,can you view the cam direct on a monitor/tv?


Tried the camera on a TV closeby and camera picture is ok?
tpolus - 03 May 2007, 04:30 am
[quote:c22447c2c2="nwatson6"]
QUOTE:
Is it just one cam doing the black screen? Are other cams showing video?

If others are ok, then check the camera, it could have a problem,can you view the cam direct on a monitor/tv?


Tried the camera on a TV closeby and camera picture is ok?


Most probably this is a GV800 card failure after power loss. Ask your GV distributor for a replacement card.
nwatson6 - 08 May 2007, 06:54 pm
Did a complete reinstall of Windows, then installed camera software and all appears to be working again.

Not sure what went wrong, but I couldn't even remove and reinstall software.
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