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How to reset Geo password?

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cctv_survivor - 16 Jan 2006, 01:31 pm
I had been running Geovision v6.0 for awhile and then finally got my usb security dongle in the mail and immediately upgraded to v7.0. I opened the multicam program and realized I forgot my password. I read the Geo user's manual and it sad something about running a reset password exe located in a file folder. I did that but it said I can't reset my password. Now do I really have to reinstall windows if I forgot my password??? Help!!!
kandcorp - 16 Jan 2006, 01:38 pm
NO you dont.

Use the ultimate boot CD or Winternals.

PM me if ya need
kandcorp - 16 Jan 2006, 01:43 pm
Wait, sorry. You were talking about the GEOvision password or your windows password??
cctv_survivor - 16 Jan 2006, 03:51 pm
I am talking about the main GV800 multicam program, not windows.
rory - 16 Jan 2006, 06:28 pm
give me minute and ill check it out
cctv_survivor - 17 Jan 2006, 01:43 pm
Any update?
CCTVDude - 17 Jan 2006, 02:00 pm
Did you check the box 'Allow Removal of P/W System' when you originally set up the GEO?

If not, even after going 10 rounds with Geo Tech Support we had to format and start over...
rory - 17 Jan 2006, 03:07 pm
not yet, but i think i know how, will update you this afternoon, i actually reset it by mistake last night .. so now i have to figure how i did that!!!
andy - 17 Jan 2006, 03:10 pm
The password was in the registry last I checked. Seek and ye shall find. But, a reinstall is probably your best bet since you don't really want to be mucking in the registry unless you know what your doing.
cctv_survivor - 17 Jan 2006, 03:19 pm
andy

Are you speaking of a Geovision reinstall or an entire Windows reinstall?
rory - 17 Jan 2006, 03:20 pm
i got it .. give me a sec and lemme see if i can get it for you ..
cctv_survivor - 17 Jan 2006, 03:21 pm
cctv dude

No I did not check the 'Allow Removal of P/W System'.

The user manual now says I need to reinstall WINDOWS!

Do I have to??? Or can I get by with a Geo reinstall???
rory - 17 Jan 2006, 03:24 pm
send me a PM/Email ..
cam2 - 17 Jan 2006, 03:24 pm
A format and reinstall of windows only takes an hour at most.Then 30 mins to setup Geo

Can you get in the system at all?

Start over and you will bet rid of all the c--p on the machine and it will run a lot sweeter.

Then you can remember your password for next time :wink:
rory - 17 Jan 2006, 03:30 pm
what version of the software do you have? There is a program that does it for you .. if not, there is another program I have that also does it as a stand alone app. Check the Geo main folder first.
CCTVDude - 17 Jan 2006, 10:21 pm
QUOTE:
cctv dude

No I did not check the 'Allow Removal of P/W System'.

The user manual now says I need to reinstall WINDOWS!

Do I have to??? Or can I get by with a Geo reinstall???
When it happed to us, we uninstalled & reinstalled Geo like 10X and nothing worked. We eventually had to format and reinstall win then reinstall Geo...
rory - 17 Jan 2006, 10:23 pm
i got the program here that fixes it. Its a geo program file actually. Reinstalling the software wont do it.
cctv_survivor - 17 Jan 2006, 11:10 pm
rory

If you are saying to run "PassUnInStall.exe" in the main GV800 folder then I have tried that. I get an error message that says, "not enough privilages". I guess I didn't check the box to allow this when I installed the first time. If you have another program that will do the trick I'd love to try it.

I sent you a PM with my email address.


Thanks!
CCTVDude - 17 Jan 2006, 11:55 pm
QUOTE:
rory

If you are saying to run "PassUnInStall.exe" in the main GV800 folder then I have tried that. I get an error message that says, "not enough privilages". I guess I didn't check the box to allow this when I installed the first time. If you have another program that will do the trick I'd love to try it.

I sent you a PM with my email address.


Thanks!
One of the things the Geo tech people recommended was the PassUnInStall.exe file, but it didn't work for us either...
andy - 18 Jan 2006, 01:17 am
Yeah, the passuninstall will only work if you had the allow removal .... option checked. For the programmers out there remember that that value has to be written somewhere... Also, yeah I mean a windows reinstall.
rory - 18 Jan 2006, 01:19 am
There's another program that clears it though (doesnt come with the default install), and im checking something else out right now that may be easier
tpolus - 21 Jan 2006, 11:38 am
QUOTE:
Yeah, the passuninstall will only work if you had the allow removal .... option checked. For the programmers out there remember that that value has to be written somewhere... Also, yeah I mean a windows reinstall.


I suppose we could find it out using REGMON and FILEMON from Sysinternals, but I haven't had enough time to look more thoroughly.

Currently I'm not aware of any possibility to reset the password when "Allow removing password" option is disabled.

For all people who have this "small" problem, I prepare such short article:

I cannot login to MultiCam system. What can I do?
http://www.polvision.com.pl/faqs.asp?lang=en&id=58

And I will try to find out some other possibilities when I have more time.
rory - 21 Jan 2006, 02:28 pm
Well, like i said, the program I have (and alot of you guys too) works ..
tpolus - 21 Jan 2006, 05:26 pm
QUOTE:
Well, like i said, the program I have (and alot of you guys too) works ..


Does Geovision know about it? Their support didn't mention its existance which is not a suprise - it simply means their password system is vulnerable :?

Very interesting. Is it some kind of registry modification? :lol:

Would it be possible for you to send me a link to this utility? I could publish it with neccessary information (not forgetting you are the author). in my article. I'm sure it will help many people in such stupid situations like forgetting the admin password :)
rory - 21 Jan 2006, 05:31 pm
Sent you a PM .. dont know if they know, i think it was something they may not have counted on, so far I havent found where the actuall pass is contained but doesnt appear to be the registry. My search on windows is having problem so I cant do a full search, when i get some more time ill check it out ..
Thomas - 22 Jan 2006, 02:46 am
If you have physical root access to the system you can't design a password system that isn't crackable.
rory - 22 Jan 2006, 02:57 am
Yeah ive been searching everywhere for it, but it must be hidden somewhere .. could be some file with another extension like .dll and they just encrypt it and then call it a different name ... its not in the registry cause i tried that .. anyway, no worries, found a program by Geo that does it.

My Windows Search crashes so im using a Text Search program but that crashes the PC also if you try and search the whole HDD .. bummer .. ;-(
tpolus - 22 Jan 2006, 05:37 am
QUOTE:
If you have physical root access to the system you can't design a password system that isn't crackable.


I agree. Even passwords contained in Windows local security subsystem can be reset in just few seconds (considering physical access). Cracking passwords is a completely different case, it takes months/years - even on powerful machines, because system does not keep passwords but password hashes which are impossible to revert. They must be compared to other password hashes in a loop. Finally, if one of these hashes comply to a hash stored in the security account database - password is found and cracked. This process can last very very long, depending on the password complexity and the machine CPU power.

In my opinion, Geovision should think about running their systems on a user account instead of powerful administrator account. But I'm affraid it's science fiction for now - they have a weird security point of view. For example, they prefer not to differentiate between capital and small letters in their passwords, because most Geo users are having trouble remembering the passwords :cry:

Fortunately, we can always use KeyLock utility to protect our Geovision systems, while not giving admin priviledges to system operators.
cam2 - 23 Jan 2006, 10:22 am
Did you ever get into the multicam?

I have just received the BSOD and a clicking hdd .


Full Windows re-install, drivers etc and Geo, 45mins, so not too bad.
cctv_survivor - 23 Jan 2006, 12:49 pm
Yes, I got back in. I used the program from rory.

Thanks everyone!
rory - 29 Jan 2006, 04:13 am
Tomasz, heard of that incident in Poland, dont think you are near it, but please check in with us.. thanks

rory
tpolus - 29 Jan 2006, 08:25 am
QUOTE:
Tomasz, heard of that incident in Poland, dont think you are near it, but please check in with us.. thanks

rory


Hi,

Katowice - it's 400 km (250 miles) from me. Something terrible happened, the hall roof fell down during some big exhibition. About 1000 people were inside (fortunately not 8000 people like couple hours before the accident). 128 people are in hospitals fighting for life and 65 people are already dead. The numbers are still increasing while removing building parts.

I know these numbers cannot be compared to other terrible tragedies like WTC, but still this is the biggest tragedy in Poland since 1986 when some plane crashed. Poland is in mourning for 3 days.

Thanks for asking.
rory - 29 Jan 2006, 08:38 am
ok thanks, good to know you arent near there and are safe, also sad for the people involved, condolences to the families.
robposton - 13 Feb 2007, 12:58 pm
"Yes, I got back in. I used the program from rory.

Thanks everyone!"

Where can I find this program to unlock our system?
tpolus - 27 Apr 2007, 05:06 am
[quote:f9e98d9fa1="CCTVDude"]
QUOTE:
cctv dude

No I did not check the 'Allow Removal of P/W System'.

The user manual now says I need to reinstall WINDOWS!

Do I have to??? Or can I get by with a Geo reinstall???
When it happed to us, we uninstalled & reinstalled Geo like 10X and nothing worked. We eventually had to format and reinstall win then reinstall Geo...


This is not neccessary - you can just reset the password database. I know the solution if anyone's interested. But I'd rather not put it here as this is not recommended by Geovision. If you need to reset Geo password, just email me.
mcs - 29 Apr 2007, 04:33 am
QUOTE:

Full Windows re-install, drivers etc and Geo, 45mins, so not too bad.


We clone our machines, just did 2 gv1480 installs, and customised the GUI with my logo's.....

Keylock is very useful.. I love geo and v8.11

anything beyond 8.xx is the go.
adampazik - 10 Jul 2007, 10:01 am
Hey guys. I'm new here, was pointed in the direction of this place from a friend who posts here. I am having a similar problem to this (old) thread. Could anybody help?

(I've just taken over the IT department at my new place and we have the GeoVision 800, which I've just installed on a new server (2k3), but cannot get into the multicam system. I never provided a username and password during the setup either?

Thanks
PJR - 10 Jul 2007, 03:25 pm
Hey, Rory. Can you Pm that file. Passuninstall.exe is not working for me.
mcs - 10 Jul 2007, 05:49 pm
Adam,
U tried
admin / admin
avdvr / admin
avdvr / super

What version gv800 u got,
Sujoy - 07 Aug 2007, 12:09 pm
I'm on version 8 and have the same problem. I accidentally added password protection when trying to set up the TCP/IP server and now I can't log in to geovision at all as I have no idea what the username and password may be (I did not set any up).

Can someone help me? I can't send PM's as I need to post 10 times first?

Thanks in advance if someone can help.
adz81 - 12 Oct 2007, 06:59 am
i have seen this thread after searching "multicam system login" and now know i have the same problem as others after i now look after one of these system and have no login information. How do i get hold of this program that seem to unlock the password as i tried the passuninstall.exe but dont have the option ticked it seems

Thanks in advance
jchimovitz - 16 Oct 2007, 01:01 pm
any chance you can send me the program also? the passuninstall doesn't work for my system either.

Thanks
CollinR - 16 Oct 2007, 02:22 pm
I can remove GV passwords however you must provide me remote access to the system. I do not discribe how I do it, and I don't plan to make an automatic executable to do this (for security).
Dexterstjock - 28 Oct 2007, 07:27 pm
QUOTE:
I can remove GV passwords however you must provide me remote access to the system. I do not discribe how I do it, and I don't plan to make an automatic executable to do this (for security).



I'd love to PM ya, but it has a 10 message minimum.... About to do a system reload if I don't hear back.
swrd - 27 Dec 2007, 02:54 pm
I'm having similar problems with my GV800, the customer changed the password then forgot what they used. Need some help here, what i've gathered is there is a tool that can reset the registry values.



Rob
jbridges9 - 04 Feb 2008, 01:05 pm
Hi, I am in need of this password reset too. We do not know the admin password for our Geovision software and the passuninstall.exe program does not work.

Can someone please PM me to where I can get this Software?

Thanks,

Jason
andy_geovision - 14 Feb 2008, 01:06 am
Dear all,

Here is the proper way to reset the UserID/passwords.

If you can't login to the system and forget the admin password then...

1. Close the GV system.
2. Go to C:\GV folder\ PassUnInstall.exe.
3. Double click that and reset the password.

If you are unable to do so, you need to reinstall WINDOWS O/S in order to reset the password. Please don't mess with Windows registry....

Sincerely,

Andy Chen

Technical Support
GeoVision. Inc.
+886-2-8797-8335 ext 287
Jimrod75 - 10 Mar 2008, 07:18 pm
I have the same problem, I forgot the password to my GV-250 system.
If anyone knows where to find that program rory was talking about please point me to it. Thanks.
jamalderi - 12 Mar 2008, 11:22 pm
rory can ihave that program, I would not mind if I have to reinstall one PC
but the client that I have has Five loctions with the same password that he forgot. And really dont want to reinstall five system in three states

I really appreciate your help on this guys

Thanks
eevans - 21 Jul 2008, 12:05 pm
QUOTE:
Well, like i said, the program I have (and alot of you guys too) works ..


Rory I can't PM can you send me info for the file?
arx0341 - 23 Jul 2008, 12:40 pm
same problem ...new in the foro , but i need the program, because i need install more cameras in my new geovision card , but it still using the last username and passwords from the old one ... and here nobody know it.
please help me.
piojorrolinga hotmail com
sorry my inglish i`m from argentina guys !
cya!
arx0341 - 24 Jul 2008, 07:39 am
[quote:5d2ea9add5="eevans"]
QUOTE:
Well, like i said, the program I have (and alot of you guys too) works ..


Rory I can't PM can you send me info for the file?

hi i`m ariel from argentina .... i have the same problem.... please help ! :!:
bowles_4 - 08 Aug 2008, 10:33 am
My geovision provider sent me to this forum. I have the same problem on version 8 on a computer I purchased used, so I do not have the disc to reinstall the operating system. I am using the system in my own shop and would like to fix it without purchasing a new copy of windows.
I will be using a different dvr from now on for my customers as I am not really interested in trying to explain this to one of them. If anyone has suggestions for similar units without this problem, let me know. I am a Virginia security company.

Thanks, Jeff
brankorackovic - 27 Aug 2008, 11:36 am
QUOTE:
My geovision provider sent me to this forum. I have the same problem on version 8 on a computer I purchased used, so I do not have the disc to reinstall the operating system. I am using the system in my own shop and would like to fix it without purchasing a new copy of windows.
I will be using a different dvr from now on for my customers as I am not really interested in trying to explain this to one of them. If anyone has suggestions for similar units without this problem, let me know. I am a Virginia security company.

Thanks, Jeff

with gv 8.2, first, you need to restart youre pc
bobsaget550 - 26 Sep 2008, 05:23 pm
I am having the same problem. I don't have sufficient privileges to use the utility in the root directory. If I could get someone to point me in the direction of a utility to use that would be great. Thanks in advance.
brankorackovic - 29 Sep 2008, 08:01 am
QUOTE:
I am having the same problem. I don't have sufficient privileges to use the utility in the root directory. If I could get someone to point me in the direction of a utility to use that would be great. Thanks in advance.

download reset pass.rar you have manual how to do it.
zeetaher - 10 Nov 2008, 05:27 pm
I have not posted 10 posts yet, so the system will not allow me to PM RORY
zeetaher - 11 Nov 2008, 03:13 pm
QUOTE:
I have not posted 10 posts yet, so the system will not allow me to PM RORY

Yay, ten posts. can anyone get me intouch with rory?
Or does anyone have the answer to how I can still reset my admin password?
mcs - 11 Nov 2008, 03:34 pm
4 posts above this is the d/load you need, its rar'd so youll need to extract the file using winrar etc,

let us know how you go
lordkaos - 12 Nov 2008, 01:55 pm
For those that aren't scared of a little registry editing, HKLM\Software\Microsoft\DataCode is the area that stores the password. Delete the key and the password system is gone.
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