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My GV-2008 card might be defective

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Forestarius - 21 Jul 2008, 03:34 pm
This morning around 1am Camera Number 3 stopped working. In the video monitoring program it has the "Video Lost" icon in place of the video signal for camera 3.

I checked the camera signal coming in and it is fine.

Next I thought maybe the fragile looking "D-Type" video plug cable for number 3 was bad, so I swapped the two D plug positions (each plug has the wiring for 4 cameras). Now Camera 3 shows up fine in position 7, but camera 7 in position 3 shows "Video Lost." So the "D-Type Video and Audio Cable" is fine, the problem is in the card.

Has anyone else seen this?

I still have to get my serial number info and contact GV about this. Hopefully I won't have to do without the entire card while this is fixed.
Forestarius - 22 Jul 2008, 11:08 am
I'm told the RMA process will take 2-3 weeks turn around to get it fixed or replaced. I'll let you know how it turns out.
Forestarius - 28 Aug 2008, 12:26 am
The card came back last week. I put it back in the computer and everything has been working fine since. There was no word on what went wrong.
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