QUOTE:
I must admiot Dallmier have some good set ups for casino grade equipment...I saw a demo recently by the Dallmier reps where it was recognising cards on a table through some kind of OCR, it was pretty cool but not 100% accurate, I am not sure if it was third party software...but it may be worth a look.
It sounds like the Tangam system (
http://www.tangamgaming.com/), which is being distributed in the U.S. by NICE.
We have looked at it and talked to both the Tangam and the NICE people and we think that they are totally missing the boat on the product. They are selling it to Table Games departments for use in the BJ pits; not in Surveillance. Another casino east of San Diego has it on trial and AFAIK, their Surveillance Department does not have access to it. And they have a Dallmeier DVR system.
Unless a casino's camerage coverage on their Blackjack tables is totally awful, there is no real need for the system. We only have to see the value of the cards, not the suit. That is easily picked up by analog cameras. And while there would be some advantage to using the system for ease of following the action and for its analytic capabilities, the $10,000 cost per table and the inablity to record and playback the game play severely hobbles the system.
Tangam's slow progress adapting it for "Carnival Games" (Poker, Pai Gow and the like) where the suit of the cards has a bearing on the outcome of the game, may make it a useful marketing tool but not very practical or cost effective for casinos in general and casino Surveillance departments in particular.