does anybody have any good or bad experiences dealing with i3 dvr systems? the company i work for is considering changing over everything we have to this stuff.... that i'll have to troubleshoot eventually. is it good stuff or should i file an early complaint?

Similar to bosch desa and kodicom. Not the best but should be ok.

one thing that troubles me about their systems is that they pretty much don't allow the end user to have any control of the system.. no documentation or software is provided, you are supposed to rely on their tech support people all of the time. it seems to be a very proprietary system...