Can someone recommend a camera where the cash register and the face is clear. More light will be added in the area.

spec of current camera
1/3 inchSONY Super HAD CCD with 410K pixels
High Resolution (500 TV Lines)
Built in Fixed Lens (f=3.8mm)
Min. Illumination : 0.3 Lux
3-Axis Mechanism for easy adjustment
Quick & Easy Installation
DC 12V

the ceiling is about 15 feet high.

thank you
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I think the problem is you are trying to see too much with one camera. If you want the face of the customer and the till, move the camera closer and/or switch to a narrower lens like a 6mm or 8 mm. I think this would help alot.

I would recommend the ASC-540D256 color dome camera

540 line relolution 2.5 - 6mm lens OSB programming to compensate for any ambient light situations

I would go with a Wide Dynamic camera, looking at the front door and getting hit by the sun makes the people look darker than the rest of the image.

Look the Ganz:

http://www.cbcamerica.com/cctvprod/ganz/cams/csmount/csm_pdf/ZC-YHW701N%20CS906.pdf

Then I would pair it with a Computar lens, model: TG3Z3510FCS

http://www.cbcamerica.com/cctvprod/computar/vari/vari_pdf/TG3Z3510FCS.pdf

Better option will be a minidome from Sanyo with WD already built in, with AI lens going between 2.6mm - 6.0mm, vandal proof and is designed for this type of application...

It is the Sanyo model number VDC-C1574VA and here is the url:

http://www.sanyosecurity.com/pdf/cctv/cat/ccd(ntsc)/vdcw1594va.pdf

Works great and comes with 3 years warranty...

Haven't tried that camera before, but it looks like a much better option that what I posted for your application.

Thank you everyone for the help. The camera is getting replaced with a new one. Spec below

High Sensitive 1/3" SONY Super HAD CCD
Ultra High Resolution of 550TV lines
Day & Night with DSS
SDNR noise reduction technology takes less DVR space
Built-in DC Iris Vari-focal Lens (f=3.8~9.5mm)
Min. illumination of 0.3 Lux @ F1.2 (Normal color mode), 0.008 Lux @ F1.2 (DSS On)
Auto White Balance
DIP SW (On/Off) : AGC, BLC, Flickerless
S/N ratio of 50dB
3-Axis Camera Bracket
24V AC / 12V DC compatible

Just curious - who is the maker and what is the model??

Its a non brand out of Korea.