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francesco.ricci

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  1. francesco.ricci

    Video Viewer and Email attachments

    Hello, I spoke with AVTECH dealer and he told me that my DVR can also work in JPEG mode. He told me to set the resolution to "frame" instead of "CIF" and thus should be able to send jpeg images attached to emails. In your opinion is true? I've tried to set "frame" instead of "cif" in "record" menu but continues to send htm pages instead of jpeg images.......
  2. will work with avc760as too?
  3. francesco.ricci

    Video Viewer and Email attachments

    Hi rory, I have video viewer version 1.6.2 and unfortunately I haven't the "trigger" menu. As scorpion says i think this dvr haven't this feature, the problem is that in each technical sheet and every site I've seen for this dvr (760AS not 760) is clearly written that can send jpeg images, I have bought just for this feature! So i think avtech MUST change my product but the AVTECH assistance tries not to hear my voice..... disconcerting
  4. francesco.ricci

    Video Viewer and Email attachments

    hi rory, thank you for your reply. In the older model width ide drives is possible to select the number of images sended by email or ftp but in the new vesione width sata drives this option isn't present. I suppose you use video server e where in the "alarm" menu you select the number of pictures, with my dvr version i must use video viewer where the "alarm" menu isn't present and the option to select the number of images isn't present. I've asked assistance to scorpion too but he says that this model can't send images. I've asked assistance to avtech by they don't aswer so i have a dvr that don't have the key feature. You know how I can enforce my rights as a buyer and who i can contact?
  5. francesco.ricci

    Video Viewer and Email attachments

    Anyone knows where i can have assistance from avtech? thks
  6. francesco.ricci

    Video Viewer and Email attachments

    heeeeellpppppp pls
  7. in my case ....these are from AVC760AS manual: FEATURES........ Intelligent Motion Trigger Recording: - With advanced settings for motion detection, scheduled motion detection recording (4 different adjustable factors for the motion detection sensitivity) and convenient search function, customized security environment is achieved. - Alarm triggered recording will send alerts with images to the designated e-mails and FTP address - Supports pre-alarm recording (8MB) SPECIFICATIONS ...... Remote Alarm Notification: E-mail images, and upload images to FTP site’s specific account the manual: http://www.avtech.com.my/dvr_avc760as.html
  8. Hi, i have the same problem with an AVTECH DVR, the AVC760AS. When i bought this software, in his specifications, was specified that it can send email or ftp with images but it have not this feature, actually i haven't found a solution. Can anyone help us? It is possible to sell scam products as avtech do?
  9. francesco.ricci

    Video Viewer and Email attachments

    This item does not meet published specifications and does not have the key feature (sending images by email and ftp) so it is a scam product. How do I do in these cases?
  10. francesco.ricci

    Video Viewer and Email attachments

    pls can anyone help me?
  11. Hi guys, I bought the DVR AVTECH AVC760AS with SATA drives because in the specification it is written that can send images via email. This is the most important features why I bought this DVR. With this DVR it is possible to use only Video Viewer but using this software there is no option to set the number of images to be sent via email. In fact I get emails with a single attachment that is a web page totally useless. How do I enable sending images? Thank you
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