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SanjHere

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  1. SanjHere

    Windows 8, QVIS, Green Screen

    Hello All, This is sorted now. I can view, record and playback on the computer. If anyone else has this problem, this is what I did: On the desktop CMS icon, right click, properties, then use "compatibility view on windows 8" and use as "administrator".
  2. Hello All, Can someone help me please? I had a computer system using Windows XP and bought a Qvis DVR and cameras. The system was working brilliantly. I then decided to buy a new computer which has windows 8!!, I am having major problems configuring viewing, replaying and downloading segments. I am trying to use CMS to do all this but all I get is green screens. I can view, playback and save videos on my mobile but not on the computer. I am sure it's the video settings, can someone help me with this please? Thank you. PS: sorry if this post is posted the the wrong forum.
  3. Hello All, An update on my remote viewing. I was out of town and started playing around with the mobile app. I was able to view the cameras on my mobile data . . . . It looks like there is a mobile problem in my general area that will not let me view when I am out and about locally. I actually live in the city and not some remote village so I am really surprised that I cannot view via mobile data in London!
  4. Hello All, I am still at it trying to view the CCTV remotely using my Data Plan. I have viewed numerous videos regarding port forwarding and viewing remotely, making sure that I have followed all the steps correctly. I have forwarded the Mobile Port required, 34599, for remote viewing and can view the cameras whilst I use the house WiFi but when I switch to my Mobile Data plan I keep getting the message "trying to connect" but it does not generate the video. I am using my Computer's external IP address and Port Number in the Phone App when using my Mobile Data and the DVR IP address and port when using WiFi. I have assigned the DVR to my home network. The only thing I can think of now is maybe the Firewall settings of my O2 router need to be changed . . . . but I thought by doing the Port Forwarding this would by pass the Firewall? Has anyone had to change the Firewall settings to access their DVR's remotely? Or is this the bit I still need to do? I do not want to start messing about with the Firewall settings if I can help it. Any help or advice please?
  5. SanjHere

    QVIS - Playback

    Hello All, This is all sorted . . . . I had to right click and select all the cameras in order to have them all play back at the same time. Thank you Numb-nuts and Tom for taking the time out to help me.
  6. SanjHere

    QVIS - Playback

    Hello Tom, Ah . . . thank you. I appreciate it.
  7. Hello Normel, No, I can view the cameras using my WiFi using the internal and external IP numbers but when I try and use mobile data I don't get any view. I thought that when using the external IP with my mobile data I would be able to view the cameras when I am away from my house but I can't. It's only showing when I use WiFi not mobile data.
  8. SanjHere

    QVIS - Playback

    Hello Numb-nuts, Thank you for replying. All the cameras are recording and I thought I could playback all 4 channels simultaneously, I can only view 2 at a time at the moment. I will have a look at the recording and playback support pages that you have suggested. Thank you.
  9. Hello Normel, Thank you for replying again. I checked port 334599 on canyouseeme.org and this is what I got: Success: I can see your service on XX.XXX.XXX.XX on port (34599) Your ISP is not blocking port 34599 I played around with the settings on the phone and what is strange is that I can view the cameras through my internal and external IP addresses but only on Wi-Fi. If I turn the Wi-Fi off and switch to Mobile Data I cannot view, I get the message "server unavailable".
  10. Hello Normel, Thank you for replying. I can view the cameras through the internal IP address and Wi-Fi. I cannot view the cameras when using mobile data and external IP address. There was one piece of instruction that I should forward port 34667 to view remotely. I have checked my port forwarding and that appears to be okay.
  11. Hiya All, Can someone help me with remote viewing please? I have a Qvis Atlantis and the instructions I have read say that I should forward port 34667 which is what I have done. I have also forwarded ports 37777 and 37778. The media port on the DVR is 34567 and mobile port is 34599. I use my external IP address as the host and I have tried all the above port numbers but cannot view remotely. I have tried numerous apps but can't connect via mobile data but can via the internal IP. Can anyone give me any help or advice please?
  12. SanjHere

    QVIS - Playback

    Hello Numb-nuts, Thank you for replying. Sorry for the late reply. I was playing around with the DVR yesterday evening and Cameras 3 and 4 are set to record. I found out that in playback mode by "deselecting" cameras 1 and 2 I can playback cameras 3 and 4. I have been told that I should be able to playback all the cameras at the same time but I cannot figure that part out yet in the settings.
  13. SanjHere

    QVIS - Playback

    Hello All, First Posting here so apologise if this is in the wrong sub-forum. I am new to CCTV's and have just purchased a QVIS Atlantis D1 with 4 cameras which has been installed at a residential property. When I try and view the recodings, I can only view Channel 1 and 2, Channels 3 and 4 are greyed out . . . . Do the settings need to be changed or am I restricted to playing back just channels 1 and 2? Any help or advice will be greatly appreciated.
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