topdefence

I turn again to you all more experienced CCTV'ers......I just got back from a site who has 4 PC based DVR's with DIVIS cards and software....the softwares are version 12.00 and 11.10, the security guards lost the password to the DVR software and they had an incident and police needed the camera footage, needless to say that I was not done. I tried to reach DIVIS but the support is almost none existent, the FAQ page or manual does not have any procedure on how to reset the password . Does any of you guys have any ideea how to reset the password of the software? Or if there is any utility or registry patch on reseting the password?. Thank you all.

Thank you all for the replys I really appreciate it. Tomcctv nailed it right on the head they were some cards made by eagle cctv.

I got a DVR in a server case with blown HD, inside there are 4 cards of this PCI-E interface. They have the BT878A chips.....I went all over the internet trying to identify the cards....there are no markings of any kind, on the back is only a sticker with the serial number ( googled it already at least 20 times ). The card does not look old at all, do any of you more experienced guys seen this card model? or have any ideea? I tried allnet and other generic sites . I will attach the picture with the card. Thank you.