skyhn

Ok so update on this now, after we finished gutting our office equipment. I determined that it was the router, it was a very old router that used scripting and other things to forward ports. I set them up with a new router thats got all the bells and whistles. I am able to access the dvr login page remotely now, however, I cannot login. It says "Login Failed!" when I try to login. Ive created a new username and password, gave it all the authority and enabled it, and still get login failed with it. Any ideas on what the problem is?

I have the Swann DVR8-2550. I have updated the latest firmware available. My issue is I can get LAN viewing to work with remote connection but not over the internet or with a cell phone using the swann app. I have a static IP connection. All ports are forwarded to the proper dhcp address for the dvr, DNS is configured for the gateway address and 8.8.8.8 for googles public dns. With a laptop it simply says not found, and with a cell phone when it connects to the dvr, it sits for a sec and says that the camera timed out. Does anyone have any idea what would be causing it not to connect? Please feel free to get technical. Thank you