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AVTech Website changes
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| scorpion |
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Posts: 2973
Joined: 26 Mar 2007
Location: Melbourne Florida
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Posted: Mon Dec 24, 2007 12:40 am
Post subject: AVTech Website changes
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| DVHost |
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Posts: 27
Joined: 10 Oct 2007
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Posted: Mon Jan 14, 2008 4:53 pm
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Thanks for the updated links and information. This is very helpful.
One question, why do these sites not offer F/W updates, more specifically updates for the 561/761?
Your website on the other hand is a wealth of information. I truly appreciate that!
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| scorpion |
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Posts: 2973
Joined: 26 Mar 2007
Location: Melbourne Florida
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Posted: Mon Jan 14, 2008 5:49 pm
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They are the manufacture. They sell to distributors, and resellers. It is the resellars responcibilty to set up their own tech support. There is no way that they could support one million calls per day!
That is the unfortunate by product of low cost sales! The cheap vendors do not make enough of a markup to pay for a staff to be on hand to answer questions, and to put up a webpage with the proper information, or they just do not care about support.
The other problem with people having full access to all firmware, may cause individuals to install a firmware that they do not understand causing their system to go down. You have to know which firmware to use, and how to use it.
Thank you for the appreciation of my website. I wish I could put more information on the page, but I do not have the time to do so. I wish I could do more to provide help!
_________________
Scorpion
http://scorpiontheater.com/troubleshooting.aspx
http://scorpiontheater.com/contactus.aspx
QUESTION: Why is there always enough time to go back and fix it right a second time??
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| DVHost |
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Posts: 27
Joined: 10 Oct 2007
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Posted: Mon Jan 14, 2008 9:22 pm
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That makes a world of sense! Still, your website where AVTech or CPCam is concerned is more information in one location that I have seen anywhere online and I have it bookmarked.
Hopefully I will check in someday to find a F/W update! 
Cheers!
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| scorpion |
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Posts: 2973
Joined: 26 Mar 2007
Location: Melbourne Florida
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Posted: Mon Jan 14, 2008 9:32 pm
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| DVHost |
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Posts: 27
Joined: 10 Oct 2007
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Posted: Tue Jan 15, 2008 12:38 am
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Thanks Scorpion...
I am currently running:
2020-10-K8-04-AA-14
As per the System Screen.
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