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Where is Spytown?
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| ravenss |
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Posts: 30
Joined: 23 Mar 2007
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Posted: Fri Feb 08, 2008 2:22 pm
Post subject: Where is Spytown?
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Hi, I ordered a camera I wanted to try out from Spytown, first time, and it's almost a month without any response. I've sent emails and nothing, the phone number is always busy. Has anybody encountered the same bad service as me?
 
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| CCTV_Suppliers |
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Posts: 665
Joined: 07 Sep 2007
Location: Southern California
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Posted: Fri Feb 08, 2008 5:04 pm
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| rory |
Moderator & Founding Member
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Posts: 14311
Joined: 10 Nov 2003
Location: Bahamas
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Posted: Fri Feb 08, 2008 6:12 pm
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| Gesualdo |
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Posts: 224
Joined: 09 Jun 2005
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Posted: Fri Feb 08, 2008 7:38 pm
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I ordered from them again in november, it took 2 months to get my item. I was able to get through each time I called but was told the problem was getting the ex82 from extreme.
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| scorpion |
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Posts: 2802
Joined: 26 Mar 2007
Location: Melbourne Florida
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Posted: Fri Feb 08, 2008 11:07 pm
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I needed a 1.2 receiver, and it was 'of the essence" that we get it right away.
The FCC locked down all orders of 1.2 products, and I had some bids that were staged to be completed without products. I was having a hard time getting the products that I needed.
My normal vendor had the products in stock, but they declined to sell them due to the "lockdown"
SpyTown told me that he had a receiver. It was not brand new, and it had been a store demo.
Good enought for me! I had it overnighted, and I was able to get my job done!
I spoke to the spytown individual represented here on the forum several times before, during , and after the sell. I was impressed with him.
This was about 9 months ago. If his service is the same today as it was back then, then I would buy from him today.
If his service has fallen off then I am said to hear about this.
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Scorpion
http://scorpiontheater.com/troubleshooting.aspx
http://scorpiontheater.com/contactus.aspx
QUESTION: Why is there always enough time to go back and fix it right a second time??
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| securitymonster |
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Posts: 932
Joined: 23 Jun 2005
Location: Eugene, Oregon
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Posted: Sun Feb 10, 2008 6:57 pm
Post subject:
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| Gesualdo wrote: |
| I ordered from them again in november, it took 2 months to get my item. I was able to get through each time I called but was told the problem was getting the ex82 from extreme. |
Anything from Extreme can take some time. They normally have a 3 week build time. So when you order the item, expect the item to ship from their warehouse within 3 weeks. And Extreme typically doesn't drop ship, so that means they would have to ship to the vendor/distributor first.
Now take in the ship time. Extreme is in Canada, has to get through customs and then the supplier you purchased it from has to turn around and ship it to you.
My point is, anything from Extreme will take some time.
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http://www.securitymonster.com
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| ravenss |
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Posts: 30
Joined: 23 Mar 2007
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Posted: Thu Feb 28, 2008 11:59 am
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Well, Spytown canceled my order and the phone is always busy. Their website is still up so I don't know. It might be that they closed. Does anyone know another site like Spytown? Cause they had a large selection and good prices I think.
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| ultimatesecurity |
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Posts: 63
Joined: 06 Jul 2006
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Posted: Wed Mar 05, 2008 1:00 am
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| ravenss wrote: |
| Well, Spytown canceled my order and the phone is always busy. Their website is still up so I don't know. It might be that they closed. Does anyone know another site like Spytown? Cause they had a large selection and good prices I think. |
A LOT of my customers find spytown and try to do price comparison with them. Unfortunatly, my business is focused for install and then online. I can't believe how low there prices are on many products. I am able to beat there prices, but with very small margins. Thank goodness for my distributors for giving me better level pricing.
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Phil
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| spytown |
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Posts: 304
Joined: 22 Sep 2005
Location: Utopia, NY
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Posted: Fri Jun 27, 2008 3:22 pm
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I am back in the forum and if you have any issues you can contact me directly, my name is Howard and i have been the one always helping the cctvforum members such as raven and rory. we recently moved from queens,ny to melville,ny and i've been involved with the huge move.
Any issues or pricing need just let me know... thank you.
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| scorpion |
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Posts: 2802
Joined: 26 Mar 2007
Location: Melbourne Florida
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Posted: Fri Jun 27, 2008 6:09 pm
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| Gesualdo |
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Posts: 224
Joined: 09 Jun 2005
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Posted: Fri Jun 27, 2008 9:12 pm
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Welcome back and congrats on the new space.
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| spytown |
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Posts: 304
Joined: 22 Sep 2005
Location: Utopia, NY
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Posted: Mon Jun 30, 2008 2:28 pm
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thank you.. any issues going on, just let me know..
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