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Argus JPEG2000 -8 channel problem-plz help
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| muneeb138 |
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Posts: 6
Joined: 05 May 2008
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Posted: Thu May 29, 2008 4:55 am
Post subject: Argus JPEG2000 -8 channel problem-plz help
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Hi
I sold Argus JSD-800 8 ch DVR to a customer and a problem arises after one month.
all 8 ch. are working fine on Live View but in playback mode four cameras from ch 1-4 are not giving display, the other ch-5-8 are working fine and showing the record.
this problem occurs for about 8-10 hours each day. that is the all 8 channel show recording for some times and then suddenly first 4 cameras go off.
i replaced his DVR and gave him a Brand new one (tested one)
but this problem also occurred on that DVR too?
please tell me the solution why this is happening
is their a software fault or hardware prob
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| Smit9352 |
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Posts: 213
Joined: 14 Feb 2008
Location: Louisiana
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Posted: Thu May 29, 2008 12:36 pm
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Did you try lowering the speed in the network setup?
Thanks,
John
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www.cctvimports.com
Come see us sometime!!!
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| muneeb138 |
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Posts: 6
Joined: 05 May 2008
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Posted: Thu May 29, 2008 11:55 pm
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yes i also tried lowering the network speed.but the problem exists
any more idea or solution?
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| Smit9352 |
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Posts: 213
Joined: 14 Feb 2008
Location: Louisiana
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Posted: Fri May 30, 2008 10:56 am
Post subject:
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| muneeb138 wrote: |
yes i also tried lowering the network speed.but the problem exists
any more idea or solution? |
Check www.j2ksupport.com and look into upgrading the firmware on it.
Thanks,
John
_________________
www.cctvimports.com
Come see us sometime!!!
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| muneeb138 |
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Posts: 6
Joined: 05 May 2008
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Posted: Sat May 31, 2008 3:38 am
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okkay i'll try updating the firmware but there is one more question i would like to ask
Is there any backup method for firmware i can make of this dvr and then update its firmware, just thinking if update fails and dvr firmware gets disturbed by trying this attempt.
also i tried changing shedule recording mode to Motion detector + Continous record, and this solves my problem,
previously it was set to factory defaults 'continous record' only and this is causing that problem.
i wonder why i cant get proper recording by enabling just Continous recording.?
also could you tell me what does the mode 'Motion + Countinous record '
actually does , i mean if it is already recording continously then what will be the advantage of Motion detector?
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| kwc |
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Posts: 1
Joined: 10 Aug 2008
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Posted: Tue Aug 12, 2008 3:50 pm
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I have had this on a dvr before and it turn out to be the hard drive.
Try reformatting the drive.
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