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Wavereader+Wavebrowser not working for StoreSafe Pro II
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| Neel_p |
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Posts: 2
Joined: 25 Jan 2008
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Posted: Fri Jan 25, 2008 1:56 pm
Post subject: Wavereader+Wavebrowser not working for StoreSafe Pro II
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Hi everyone, after so many searches finally I've got this forum n i really thnk that u guys must b havng some solutions for my issue.
So here's the details of my hardware (storesafe pro II)
192.168.1.69 - D600YP92640640 25/01/2008 18:39:33
Unit Type: StoreSafe Pro II
Unit Serial Number: D600-YP92-640640
Model Name: StoreSafe Pro II
Ethernet MAC Address: 00-B0-19-E3-6D-F0
Play Status: Stop
Hardware Fitted: PAL, Duplex Card, Audio Card
There is one ServerSocket connection. [Means?]
Ethernet : Normal Connection: 192.168.1.66 Access Level: 3
No StreamSocket connection. [Where can i get that?]
Record : Status: Not Recording
Archive : Status: Archiving Disabled
General : Unit's Current Time: 25/01/2008 18:38:50;
Time Since Power Up: 01:02:50
Main Software Version: 0.00; P
ower PC Software Version: 6.29;
Disk Capacity: 320GB
Alarm Status: None
Alarms Since Last Polling: None
Videoloss Status: None
Videoloss Since Last Polling: None
now, wat im trying to do is, i've connected this to my computer (winxp) over lan. (one server n two nods)
Installed Wavereader V4.2.47 (latest)
Configured the SDVR for local network.
I can ping it's IP via cmd
Also i can connect the Storesafe Pro via webinterface
so end of the story, I can connect my pc with the SDVR
now, the problem begins, Inspite of my connectivity with the device, im not at all able to view the video/camera. System does not give any kinda errors. I even decreased its TCP MTU Size to 1200 (the lowest), but still its not at all working. I cant even get into Disk Info menu from Wavereader.
Since last one week im after this, but nothing is helping me out
I hope you guys can really solve my issue.
Sorry for my bad english.
Regards
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| Michelangelo |
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Posts: 13
Joined: 25 Jun 2007
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Posted: Tue Jan 29, 2008 10:20 am
Post subject:
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What exactly happens when you try to connect through the adress book? Do you get a time out?
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| Neel_p |
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Posts: 2
Joined: 25 Jan 2008
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Posted: Fri Feb 08, 2008 8:39 am
Post subject:
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| Michelangelo wrote: |
| What exactly happens when you try to connect through the adress book? Do you get a time out? |
First of all, Thank You Michelangelo for helping me
And, nothing happens when I try to connect or get connected.
No errors are generated
All it says it Connected to 192.168.0.1 (which's my storesafe pro's IP)
But, all i can get is a green screen and no video
Regards
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| windman |
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Posts: 11
Joined: 27 Aug 2006
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Posted: Fri Mar 21, 2008 10:27 am
Post subject: My opinion
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Sounds like you dont have the right port open. Or my problem was when I left the location the DSL modem would go to slepp so o could not ping it .
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| randychnr |
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Posts: 20
Joined: 26 Sep 2007
Location: honolulu, hawaii
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Posted: Wed Jul 02, 2008 1:47 am
Post subject:
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sounds like your just connecting over the local area network, correct? have you ever connected to another storesafe with that computer? what i am thinking is pc might not have all reqs. just a thought. if you are just on local network. the ports are not gonna matter if he is connecting from internet than it is not a port issue because he is connecting to unit just not getting images.
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| Sir Flannel |
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Posts: 125
Joined: 24 Apr 2004
Location: Texas
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Posted: Fri Jul 04, 2008 1:38 pm
Post subject:
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Do you have any firewall software on your computer? Ran into a problem with an Nvidia firewall on a computer. It would connect for a few seconds, sometimes even pull up a camera or two, then the connection would drop. Just a thought.
Another thought: Are any of the cameras set to covert in the DVR? Does your user in wavereader have permission to view covert cameras
_________________
There's no place like 127.0.0.1
There are 10 kinds of people in this world: Those who understand binary, and those who don't
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| rory |
Moderator & Founding Member
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Posts: 14216
Joined: 10 Nov 2003
Location: Bahamas
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Posted: Fri Jul 04, 2008 2:39 pm
Post subject:
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