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jordanthomson

Big problems with QVIS system

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Hello everyone

 

I got two QVIS cctv systems installed last week and have had nothing but problems.

 

The time stamp on the IP camera keeps changing itself to some wired time...ive logged into the IP address and changed it but it keeps changing back to a wired time.

 

Also i keep changing the motion sensing areas on the camera, (the bits i want it to ignore) both on the DVR and through the IP but no matter where i change it when i go back in its changed it to something else.

 

What the hell do i do, its driving me crazy. QVIS won't talk to me on the phone because i don't have a business account with them and online help are rubbish.

 

Cheers

Jordan

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Hi. If you are using a recorder with your cameras then disable time stamp on your cameras which is the best way

 

Which qvis system do you have ... will need to know for motion setup

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Hi. If you are using a recorder with your cameras then disable time stamp on your cameras which is the best way

 

Which qvis system do you have ... will need to know for motion setup

 

Hi tomcctv

 

I am using VIPER-NVR-4-1TB for the recording and I'm using EYE-4MP-FW cameras.

 

How do i disable the time stamp on the cameras?

 

cheers

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Hi folks, sorry to revive an old thread..

I have the exact same issue. I have the same NVR setup cameras as Jordan where the timestamp on the camera keeps changing to -6 in the pm and +6 at am.

The online support is hopeless 

Any ideas?

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2 hours ago, scotcruz said:

Hi folks, sorry to revive an old thread..

I have the exact same issue. I have the same NVR setup cameras as Jordan where the timestamp on the camera keeps changing to -6 in the pm and +6 at am.

The online support is hopeless 

Any ideas?

Hi. Switch time osd off on the camera it is not need while using a nvr

the nvr will only search nvr time for playback not the cameras

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Thanks, do you still get the timestamp on the video? 

Someone else told me to switch off time OSD by going into each cameras ip address. But doing so results in no timestamp displayed on recordings..

It used to work fine, this only started happening following a firmware update.

Many thanks

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