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tpsan

hikvision Camera option disappears in Live view

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Hi newbie here,

trying to install hikvision camera on dvr.

I got all 8 channels working ,suddenly camera 1 option goes blank.

if i go for single screen option -camera01 option is not even displayed.it shows only 7 cameras.

if i switch cables its the same.only channel 1 of camera01 is disabled.Add IP camera is displayed on screen

playback is possible of the chanel but no live view

any help is appreciated

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It is better to mention the model number and setting of your cameras and NVR. Sometimes NVR will be with all kinds of bugs, a firmware upgrade is easier way to fix it.

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This is 720p XVR, if this channel 1 is same setting camera as others 7 channels, then better to ask your supplier to give your firmware to upgrade.

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