Hello,

In most IP cams en encoders there's the option to send an email notification to a email address.
I wonder how to set this up within a LAN.
(i have an Axis209 and a 241Q)
Do I need a email server in my LAN or can I use my ISP email account?
In the Axis equipment I can program events and I like to get somekind of pop-up on my PC when motion happens.
I need some ICT help on this one.

Hello.

No, you don't need your own server. In most cameras you would setup your email account info, including the SMTP server info at your ISP, and use their server. All my cameras do this.

HTH,
Kevin

thanks Kevin,

I set up my email account in the camera but it doesn't work.
My ISP seems to block port 25 for SMTP.
They are afraid for email bombs slowing down the network etc.

Is there any other way?

FWIW, I have never been able to send email from an Axis camera. I can send email from many computers and many other devices to many mail servers including my ISP ATT, gmail, and many of my mail servers hosted on remote servers, but not from an Axis camera. I can send email from Outlook, exacq server, the router, the NAS network storage, etc, etc, but not from an Axis camera. I have tried sending mail from an Axis 223M running 4.47 to as many different mail servers and using every reasonable configuration I can of, but it never works. Probably just doing something stupid, but I don't know what that is.

Best,
Christopher

Some ISPs may block you sending to other mail servers, which would block outgoing mail if you had your own SMTP server set up, but you should still be able to send mail to THEIR SMTP server. How else would you do it in Outlook/OE/etc.?

I have tried using the same servers and configurations that I use in Outlook and attached devices with no success. Now, sbcglobal.net does require SSL over port 465 and I don't know if the Axis can support SSL, but I can send email via gmail and other SMTP servers just fine using Outlook and other devices attached to my LAN, but no go with Axis cameras.

Best,
Christopher

I give up.
I've tried my ISP and gmail as well on several ports.
I get a "Primary server failed" message from the Axis209 config when i send a test mail.
It just doesn't work with the camera.

Instead i'll leave my recording server on for 24/7 and let the software send the mail.

Electryko

You are not alone. I never got Axis to work either. All my other cameras and devices can send email with no problem, but Axis does not work.

Best,
Christopher

Since you still seemed to have the problem, I tried it with my one Axis camera. I can't get it to work, either. Keeps saying Primary Server Failed. It's not an ISP problem, as my ISP doesn't block 25 and I tried it with an alternate port and still didn't work. All my IQEye cams, my Panasonic, and my ACTi cam work fine on Port 25. No joy with the Axis.

I see Christopher has the same problem. Seems like it's Axis and not your ISP. Did you try Axis?

Kevin

Thanks for testing this. I've been testing various Axis cameras and releases for a couple years and never got smtp to work. Now that three of us have reported the same problem with Axis cameras, it seems that the problem is with Axis and not our ISPs or LAN configurations.

Best,
Christopher

Anyone tried setting up their own SMTP server right on their LAN and pointing to that? Are you using the FQDN of your SMTP server, or the IP? It's possible, if the device's DNS lookup doesn't work right, that the FQDN lookup isn't finding the server.

Try entering the IP instead - to get that, use a computer on the same network, open a command window (Start -> Run -> type CMD<enter>) , and enter "ping <address of smtp server>". You should get four responses with the IP... similar to this:

You're welcome, Christopher. Amazing that a name-brand camera has problems with a simple function of IP cameras. I had never tried the Axis email before, since the Axis is my indoor camera and my alarm system would notify me if someone got in. All my exterior cameras email with any motion. I use that all the time. Glad I didn't get Axis for outside.

Thanks,
Kevin

Yes, I've tried that; it doesn't work. I have so many devices successfully sending email to so many different email accounts, I don't even know the total off the top of my head. They all work fine without any problems. Axis is the only one that fails, no matter which email account or port or domain name or IP address or you name it. If someone is able to send email from an Axis camera or video server, please let us know and post the details.

Best,
Christopher

Send me one and I'll figure it out for you

Hi, Matt.

I didn't bother putting the IP in because I don't need to have this cam email me anything. I was just testing the settings to confirm if it was an Axis or ISP problem. The FQDN resolves properly, as I use it in all my outdoor cams (three different brands), my Elk XEP, and my Homeseer setup. All work just fine with the same settings. It's not a DNS problem. Hold on...

I just logged into the camera and changed to IP address. Still no joy. Same failure as before. Thanks for the suggestion, though.

Thanks,
Kevin