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kmax1940

Dahua NVR Losing Network Connection Every Second

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We just installed a new Dahua NVR at a school.

The NVR loses its network connection every second or so when connected to the schools gigabit network.

 

We know its the NVR losing network connectivity because we can ping the NVR and see it dropping.

 

When we move the NVR and camera off the schools network and on to our own gigabit network the nvr and cameras work fine with no drops.

 

The strange thing is that when we put an OLD model of dahua NVR on the schools network...

It works FINE with no problems.

 

We have tried a couple of the new model NVR's and they both do the same thing.... dropping network connection.

 

Any suggestions?

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Can you manually set the speed and duplex of the dahua ethernet port? I'd try setting it to something other than auto-negotiation and see what happens.

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No, you cannot set that manually.

 

They said it was set to auto... and there is nowhere in the gui to change it.

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No, you cannot set that manually.

 

They said it was set to auto... and there is nowhere in the gui to change it.

Set it manually on the switch/router you're connecting to and see if that helps.

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do you have enough bandwidth available on the school network- maybe the cameras are pushing it over its limit ?

could you have a duplicate IP address assigned to the NVR ?

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