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good day , someone can help me on recovering my ivms 5000HD account. .i only have ip address , how can do it ? thanks a lot guys

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good day , someone can help me on recovering my ivms 5000HD account. .i only have ip address , how can do it ? thanks a lot guys

 

Best is to contact a Hikvision dealer. With my systems I have the recovery console in my office for lost accounts......only available if the customer can prove he purchased the unit from me. With Hikvision, you can also email them (just google their technical support) and send them the serial number and other details you can see.

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