Qsee: Can't hear audio on recorded Hard Drive

This was an old QSD-2316L system. We no longer use it, but have many hard drives that were recorded with it. When reviewing these hard drives on a computer, the video shows up fine but the audio is missing. Audio was recorded and played back fine when still in the qsee machine. But, once removed and put into a computer, only video is present.

If I return the hard drive to the Q-see machine, it will ask me to reformat the hard drive. Obviously if I do that, the video and audio will be lost forever. There are no other options except "reformat" to try when a recorded hard drive is put back into the Q-see machine.

I have tried several players including VLC without luck. Does anyone have any ideas? Any help would be much appreciated!

This was an old QSD-2316L system. We no longer use it, but have many hard drives that were recorded with it. When reviewing these hard drives on a computer, the video shows up fine but the audio is missing. Audio was recorded and played back fine when still in the qsee machine. But, once removed and put into a computer, only video is present.

 

If I return the hard drive to the Q-see machine, it will ask me to reformat the hard drive. Obviously if I do that, the video and audio will be lost forever. There are no other options except "reformat" to try when a recorded hard drive is put back into the Q-see machine.

 

I have tried several players including VLC without luck. Does anyone have any ideas? Any help would be much appreciated!

Try to download the KLITE MEGA PACK (different codecs) then do the playback through media player. Solved a lot of my customers issues.

Thank you for the tip! Hopefully I will have time this weekend to give it a try.