IVMS 4200 and viewing an IP camera / split problem

Seeking help here -

ON IVMS 4200 I am trying to view several sources of cameras - analog and IP cameras. With some of the IP cameras they will not display on certain splits or layouts. Yet if I double click to fullscreen mode they stream fine.

Any assistance appreciated!

Strange.

On displays with many cameras, iVMS-4200 changes stream when you make a camera full stream. That is, when you are viewing the camera small, you are actually seeing the substream. When you double click the camera to make it full screen, after a moment you will see the feed change from substream to main stream.

Sometimes I have seen IP cameras take a while to show up, but if the connection/network is good, there should be no problem. And if you can see the main stream, you should not have a problem with the substream.