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tapomay

Problem with Hikvision IR Cube Camera

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Dear forum members,

I bought 4 nos of Hikvision DS-2CD2412F-IW IR Cube Network Cameras recently. But in one of the camera the alarm LED is continuously lit in solid blue colour which means the camera is unarmed according to the manual. I tried to reset the camera but even after that no result found and I could not able to connect it to network. I have very little knowledge about this. Please help me to sort out the problem.

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I have the US 3Meg version (DS-2CD2432F-IW) running 5.2.3 build 141024. I was able to turn off the blue LED by unchecking "EZVIS Cloud P2P" which is under Network, Platform Access.

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I have the US 3Meg version (DS-2CD2432F-IW) running 5.2.3 build 141024. I was able to turn off the blue LED by unchecking "EZVIS Cloud P2P" which is under Network, Platform Access.

 

 

kindly describe the process. pease.

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