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Flourgrader

Remote Playback in iVMS-4200

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Hi

I am using

Hikvision IVMS-4200 version 2.7

on a windows 10 pc.

I am having problems using Remote Playback

I have a dedicated 1TB hard drive receiving the recording 24/7

Which is ok.

I can use all the functions for forward play.

I can use the time-line and drag the video backwards and forwards in time.

What I can not do is use the buttons (single frame reverse) and (reverse play).

If I click on reverse play I get an Error Msg (HCNetSDK.dll(23) Not Supported.

I am stuck can anyone give some advice ?

Thanks.

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If you are connected to an NVR it should not be an issue. If you are using the storage server application you will get that message. Let me know.

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Yes Stewart . I am using a storage server.

It was created when I installed the software.

It is now a 10TB storage drive.

Cheers

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I suggest you try BlueIris. It can be CPU heavy but there are plenty of guides on how to optimize it. Good luck.

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