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Nola26

Milestone Enterprise Problem

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I have a city wide camera system of about 25 Sony and Axis PTZ cameras. They are all connected to the server via network radios. I recently finished upgrading the radio network to Ubiquiti Nanobeams for each camera site and Ubiquiti Rocket M5 Ti/ Sectors on my tower. All cameras are working with the exception of one. I can see the camera and image in the Milestone Management software and I can IP into the camera and control the camera. However, when I open the XProtect smart client or the web client, the system tells me the camera lost connection to the server. I have checked all settings and they are correct and are the same settings as every other camera.

 

Has anyone seen this type of problem or is there some setting I need to check to make sure the smart client gets the camera feed?

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