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ive just taken over the lease of a cafe which has cctv installed. the previous owner left no software for the unit but i managed to get it from there website. but when i try to log in to the unit it says connection error.

the unit is avtech h264 and ive connected to laptop via ethernet to set up to new modem. if i search in video viewer if finds the unit no problem. im wondering if i need more software besides video veiwer but on there web it says i need video veiwer only

 

according to manual username is admin

pass is admin

now i dont know if previous owner has changed them and i cant get in touch with him as hes moved abroad

 

any help or advice appreciated

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