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 Post subject: Problems changing the time settings on the camera
PostPosted: Mon Apr 24, 2017 5:52 am 
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Joined: Apr 2017
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Hi, I wonder if anyone can help me. We had a HIKVISION Camera installed last year and I'm trying to figure out how to change the time as it's an hour behind because of the daylight savings time - I've gone into the configuration menu but I'm not allowed to do anything - it comes up with a permission denied message and I can't get hold of the guy who set it up for us. It does give me the option to change my password but I didn't want to alter it in case it caused further problems (I don't have administration rights either) - is it just a case of changing my current password to get access to the configuration menu - or is it more complicated than that? Apologies for sounding like a Luddite. Any help much appreciated. Thanks.


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 Post subject: Re: Problems changing the time settings on the camera
PostPosted: Mon Apr 24, 2017 6:51 am 
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Joined: Aug 2009
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Hi. You will have basic user rights and changing your password will still only give user rights.

If you can pm me your serial number and date and time I will give you a code.
But this will only work on hikvision that came with a password out of the box.... new hikvision as from February don't have a factory password the installer has to generate one on first setup


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