Joined: May 2010 Posts: 1814 Location: Claremore, OK
As tom said, you could risk bricking the unit and voiding the warranty by upgrading an unauthorized firmware. If you purchased the DVR from us, we will send out an email or post the correct firmware versions on our site if there is a firmware upgrade. If you purchased the DVR from us within the last few months, you should have the most upgraded firmware. And normally our distributors and/or installers will pass on the firmware to you if you purchased it from a dealer.
Feel free to shoot me a PM, email, or phone call directly with any other tech support questions and I'll be happy to help.
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