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mort1968

cop symphony 15-sym09

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help required

 

before you start I know what a idiot ive been

 

im new to the cctv side of things

ive decided to install cctv to my house and purchased a second hand dvr ( as in subject) all was going fine until I thought I would be clever and update the firmware.

 

to cut a long story short I though the dvr was a 16 channel so I downloaded the service pack for cop symphony 15-sym16 and installed it on my dvr over the internet.

then the problem started

 

I cannot now access my dvr to do anything at all. all I get is the symphony logo showing I cannot get to logon screen

( ive then realised what I had done).

 

does anyone know how I can resolve ( I have tried downloading the correct vision but nothing happens)

 

please if you can help it would be appreciated im at my wits end and the mrs is giving me grief

 

tony

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