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mark1210

New Hikvision NVR (DS-7108NI-SN/P) Missing E-mail Attach Opt

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Hello,

 

I have a new Hikvision NVR that I am trying to configure - I was led to believe the unit would allow me to sent e-mail's with attachments (from motion that is detected) - from what I've read there should be an option on Configure -> Network -> E-mail to check a box to receive attachments. Problem is, that box is missing.

 

I've upgraded the firmware on the NVR from V3.07 to the latest but no change. Also factory defaulted the system and it's not there.

 

Any ideas?

 

Thanks

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I have a new Hikvision NVR that I am trying to configure - I was led to believe the unit would allow me to sent e-mail's with attachments (from motion that is detected) - from what I've read there should be an option on Configure -> Network -> E-mail to check a box to receive attachments. Problem is, that box is missing.

 

Post a screenshot of the section. That is the entry level NVR, so that option might have been removed.

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Attached is a screenshot, also the documentation does indicate this feature is supposed to be there.

 

I have a new Hikvision NVR that I am trying to configure - I was led to believe the unit would allow me to sent e-mail's with attachments (from motion that is detected) - from what I've read there should be an option on Configure -> Network -> E-mail to check a box to receive attachments. Problem is, that box is missing.

 

Post a screenshot of the section. That is the entry level NVR, so that option might have been removed.

Hik12.jpg.eb07f59b0361ad7e508dbca4aaa00e33.jpg

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