Where is Hikvision download stored?

A neighbor who is out of the country has a Hikvision DS-7608NI-SE/8P. Someone took a package from her front door and I want to download images and video using the Chrome browser. When I select a check box and download a video file, where is the file stored? I set the Chrome preference to prompt me for the folder on each download, but I am not prompted when using the Hikvision app and I can't find the file once the download is complete.

Hope this helps.

Thanks, I was able to find the images and video. How do I view the video?

Thanks, I was able to find the images and video. How do I view the video?

double click on file

or u may need specific player

None of my players (wmp, real, quicktime) would play the Hikvision mp4 files. I found this Hikvision converter at http://www.hikvision.com/en/us/download_more.asp?id=637 and I was able to play the video after conversion.

You also have Hikvision player, so there's no need to convert the videos; and Hikvision codecs, so you just install them on your system, and use any regular video player.