Help my CCTV system has been hijacked!

Hello,

I own an Alien 666 (Hero) DVR and it has been hijacked.

I know I only have myself to blame for not changing the default password (admin 12345)

And now the CCTV has been hijacked, When you enter the IP number a control panel is shown and I presume someone has entered the default username and password and changed everything related to the admin account and hijacked it.

I have tried to remove the CMOS battery and after 20 mins replaced it but to no avail.

I have tried to press the ENTER button on the device facia and a message pops up to change the DWELL setting?

Can anyone help me to reset it back please like a factory reset?

It seems a bit awkward that one cannot easily reset it from the device itself.

Thank you for reading.

Zeddy

EDIT:

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PS

The CCTV was setup for remote viewing so I assume that is how it got hi-jacked

Hi! You can find the manufacturer to help to refresh the program.