Shooting record of 00:00:00 23:59:59 to check every hour, on

Hi, guys

I'm new here, I do not know if I'm posting in the right place, at any rate is a doubt and I have a problem. I hope someone can help me.

Currently I manage a small IT room with few employees and have connection with 14 stores, this store we DVR`s the tech brand scurity 7616kL model, installed and do remote connection via CMS on them all, and we see the filming day-to-day .

For several days have passed and we have the following difficulty:

We pull the film record of 00:00:00 23:59:59 to check every hour, but now only appears until 10:00:01.

Has anyone encountered this problem and found a solution?