HikVision NVR problem with HDD

Hello,

I am using an HikVision NVR DS-7808N-SNH with 4 IP cameras and 1 HDD WD purple series of 2TB

The problem is that with the specified HDD installed the NVR started to act strange: long boot time, around 10 minutes, freezing entering menu, turning off the recording on cameras. I have reinitialized the HDD but the problem persists. I have replaced that HDD with another one and all is ok but if I check the WD HDD on a PC I don't have any errors reported.

I had the same problem last year and it disappeared when I have changed the HDD used then with the WD HDD from now. The old HDD is reported good also.

I understand that a drive can be faulty and it can break in 12 months but the strange thing is that it is reported ok so, even that it is still in warranty i cannot change it. Also, when i try to format it using the NVR it takes way too long to finish it. Longer than it used to take when it was new.

Any ideeas?

Thanks

Hello. Have you tried replacing the NVR's power adapter?

Hello.

Replacing the NVR's power supply

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