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pwar

Viewing IC Realtime via Teltonika 4G Router

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Hi,

 

I use an IC Realtime security system and I connect to the internet via a 4G Teltonika router. I have recently moved to is from Satellite broadband and when I was on satellite I used to be able to view my cameras via my phone remotely. Since moving to the 4G router I can't I was wondering if anyone has any suggestions, as I have checked the settings on the IC Realtime system, the 4G router and my iPhone and it all looks correct.

 

I am assuming it will be around firewall or WAN settings on the router. Any suggestions would be really appreciated.

 

Thanks

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Came across the same problem with one of my customers. If your ICRealtime NVR/DVR has the ability for P2P try that and see if it works. Cellular companies 4G networks have blocks of IP addresses that make it hard to network remotely. I cannot remember the details on this but I know if the P2P function does not work there are some additional equipment you may have to buy. Not sure if someone else can explain better than I can.

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