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Robert Oaks

Need help with Geo600 installation

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I have installed a GEO600 card and software in a brand new custom built computer. When I try to start the Multicam main program, I get the following message:

 

The Ordinal 11 could not be located in the dynamic link library DSOUND.dll.

 

The program will not start. Can someone help me on this? Thank you.

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I think that your problem is DirectX, install Version 9.0B and that you should do it.

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The latest.. Direct X is on the Geovision disk and the instructions state to load this first.. plus the drivers before the sofware.. I do not think this is your problem though.. I think you forgot to disable your onboard sound card and I fear you may also have not loaded the motherboard drivers?

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