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doppelt

GV-800 card crashing, maybe OS is the issue, help?

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Hi

I have a GV-800 crad that is 32 bit Only....

I know this cause its very old stock but a new card.

 

I had it running in a new pc, with XP installed as the OS

 

this DVR system was a backup and it was in storage for almost 2 years

but I tested it on line and all was fine.

 

In my absence, a security company, deleted the XP, and installed windows 7 64 bit.

The DVR is now running full time, but there is an issue

 

 

every day it crashes. The main screen goes all funny with a mosaic of colors, the remote

viewing stops, but it keeps recording.

 

after we turn the pc off and cold reboot

all is fine again for another 12 -36 hours till it happens all over again.

 

I have included 3 errors I found in the 'admin errors' section of windows event log

(see below)

 

Is there a way to fix this? any ideas? I am guessing its crashing because you cannot run a 32 bit card

on windows 7 64 bit, cause win 7 is 32 bit compatable, but not true 32 bit

 

I have written geovision, but have not heard back yet

I am just trying to get as much info as possible to figure out my next move.

 

thanks

Dennis

here are the errors:

---------------------------

 

Log Name: Application

Source: Microsoft-Windows-WMI

Date: 6/13/2015 12:26:59 PM

Event ID: 10

Task Category: None

Level: Error

Keywords: Classic

User: N/A

Computer: DVR

Description:

Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Event Xml:

10

0

2

0

0

0x80000000000000

1601

Application

DVR

//./root/CIMV2

SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99

0x80041003

 

 

 

 

 

Log Name: Security

Source: Microsoft-Windows-Eventlog

Date: 6/13/2015 12:25:13 PM

Event ID: 1101

Task Category: Event processing

Level: Error

Keywords: Audit Success

User: N/A

Computer: DVR

Description:

Audit events have been dropped by the transport. 0

Event Xml:

1101

0

2

101

0

0x4020000000000000

1203

Security

DVR

0

 

 

 

 

Log Name: Application

Source: Application Error

Date: 6/13/2015 12:12:38 PM

Event ID: 1000

Task Category: (100)

Level: Error

Keywords: Classic

User: N/A

Computer: DVR

Description:

Faulting application name: taskhost.exe, version: 6.1.7601.17514, time stamp: 0x4ce796f7

Faulting module name: RacEngn.dll, version: 6.1.7601.17514, time stamp: 0x4ce7c95c

Exception code: 0xc0000005

Fault offset: 0x00000000000c61d0

Faulting process id: 0x1680

Faulting application start time: 0x01d0a60440002426

Faulting application path: C:\Windows\system32\taskhost.exe

Faulting module path: C:\Windows\system32\RacEngn.dll

Report Id: c5b91920-11f7-11e5-9303-60a44c3631a0

Event Xml:

1000

2

100

0x80000000000000

1586

Application

DVR

taskhost.exe

6.1.7601.17514

4ce796f7

RacEngn.dll

6.1.7601.17514

4ce7c95c

c0000005

00000000000c61d0

1680

01d0a60440002426

C:\Windows\system32\taskhost.exe

C:\Windows\system32\RacEngn.dll

c5b91920-11f7-11e5-9303-60a44c3631a0

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What version of Geovision are you running? You should check the card for compatability with the geovision version. Certain series cards will not work with the current software.

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yes

 

thanks

 

I found my card is 32 bit "Only"

so is not compatable with win 7 64 bit

 

I am changing the card to a 64 bit card

and reinstalling the software

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