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as786

Hikvision Video Drop

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I've had Hikvision 2MP EXIR Turrets installed since January. Since Saturday one of the cameras have faded out around 11am and then faded back in around 6pm. It does this by itself and so I'm missing live view and playback during this time.

 

I've upgraded the firmware of the DVR, tried rebooting but to no avail. Any ideas what could be happening?

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You should be more specific: does the picture disappear ("No Video" notification) instantly or gradually , does it fade in color and brightness, becomes black etc. ? Perhaps you could post some snapshots.

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Apologies for the late response. The video used to slowly scramble out. This could take up to 10mins. You start seeing lines across the video, and then becomes a little shaky and scrambles, and then eventually you see No Video. But now it goes from video to complete black in a couple of seconds. Some hours later it then comes back to life again. This only happens during the day. During the night it's fine. Images attached.

IMG_2765.thumb.png.e5638b4c7734104b3157a7cbfdf0e005.png

IMG_2766.thumb.PNG.65321cc581f37f8ac38771e859952bc4.PNG

IMG_2767.thumb.PNG.06bd36690b527a7015c40c36419c8b3c.PNG

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