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 Post subject: NOVIC ALERT .... BLONDE ALERT .... CAN YOU HELP PLEASE
PostPosted: Tue Feb 20, 2018 6:14 am 
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I have 16ch DVR and whilst I am in the house can get onto the camera's without a problem, the problem starts when I go out ... I have the Eagle Eyes app on my phone but I can't get through to the cameras. I know its probably some very easy but I have checked everything and its not happening ... Thank you :? :?


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 Post subject: Re: NOVIC ALERT .... BLONDE ALERT .... CAN YOU HELP PLEASE
PostPosted: Tue Feb 20, 2018 6:33 am 
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OK, where is the blonde? :D
Have you forwarded the correct ports on the router? If not, look here for your router.
https://portforward.com/router.htm


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 Post subject: Re: NOVIC ALERT .... BLONDE ALERT .... CAN YOU HELP PLEASE
PostPosted: Tue Feb 20, 2018 6:36 am 
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Yes hello I'm here yes have done that and they are set up and I have checked them .... next?

Have checked everything I can think of checking but when I turn my wifi off .. it says the IP address is not accessible ??? I am thinking its a firewall issue but I have also checked that ...


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 Post subject: Re: NOVIC ALERT .... BLONDE ALERT .... CAN YOU HELP PLEASE
PostPosted: Wed Feb 21, 2018 6:12 am 
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It doesn't work when you turn the wifi off on the phone? So it only works on the lan? Will it work from another device outside the lan like a computer?


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