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NSP1

DVR connects when it feels like it

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Hi all,

I'm new to this forum and not too technically minded so please go easy on me.

 

I bought a home cctv system (Homeguard) with remote viewing. I downloaded the imseye app and logged in etc.

 

Thing is, the dvr says most of the time. It connects and says 'online' now and again but it's a right pain.

 

The settings are all what my computer says they should be and match up but it doesn't always connect. Sometimes it ges online but a day or 2 after it goes offline. It's a right pain in the wotsits.

 

Can anyone help me please?

It's not the sky wifi box, my iPad wifi is perfect.

It's not the dvr as I took the first one back thinking it was broken but obviously not.

 

I tried emailing the company but nothing!

 

Thanks in advance guys.

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