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 Post subject: SAMSUNG HD E-VIEWER disconnected when using 4G network
PostPosted: Fri Aug 03, 2018 11:36 pm 
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Joined: Aug 2018
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Hi..

I am a newbie when it comes to CCTV configuration and I am badly in need of your help guys.

I bought recently a SAMSUNG HRD-E1630L DVR. I installed HD E-Viewer application on my mobile phone (Iphone8). Everything works perfectly, viewing runs smoothly using wifi connection but the application get disconnected when I switch to 4G network.

What else do I missed out in here guys?


Please I really need your help..


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 Post subject: Re: SAMSUNG HD E-VIEWER disconnected when using 4G network
PostPosted: Sun Aug 12, 2018 4:14 pm 
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Is the connection on wifi made from the DVR's QR code or by using the DVR's LAN IP?


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 Post subject: Re: SAMSUNG HD E-VIEWER disconnected when using 4G network
PostPosted: Sun Aug 12, 2018 7:49 pm 
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Is the connection on wifi made from the DVR's QR code or by using the DVR's LAN IP?

Hi GadgetAssistant,

The connection on wifi is using Internet IP pointing to DVR's LAN IP through port forwarding.
My connection works perfectly using the IP settings both on in-premise and out-premise.


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 Post subject: Re: SAMSUNG HD E-VIEWER disconnected when using 4G network
PostPosted: Mon Aug 20, 2018 10:15 pm 
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Is the connection on wifi made from the DVR's QR code or by using the DVR's LAN IP?

Hi GadgetAssistant,

The connection on wifi is using Internet IP pointing to DVR's LAN IP through port forwarding.
My connection works perfectly using the IP settings both on in-premise and out-premise but only for wifi, when connection is change to 4G, the viewer stops working.


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