I just recieved a new computer from work. I go on a lot of business trips which is why I bought the DVR system in the first place. To access the DVR from the internet requires you to install an ActiveX program called webrec.cab, this happens the first time you access the DVR (i.e. the install is automatic). With my old computer I could change the internet security settings to allow the installation of this program. My new computer does not allow me to install this because of some publisher verification check. I can not change the internet security settings and can not access GPEDIT.MSC

So my question is there any way around this? some other way to install this?

Thanx
Tony

You didn't say which DVR your using, but my Intellicam JS-RTA-D1 DVR used Webrec.cab for remote viewing using IE. I had the same issue, the company PC had security policies that prevented the auto-install of the program. The good news is that it was possible to manually install the .cab file.

First off, for the RTA-D1, the latest firmware (April 2009 I believe) really works much better than the older firmware. The webrec.cab is embedded in the firmware.

The .cab file is a compressed file with the program in it. If you already have the file, you are good to go. If not, go to the DVR web page and the download should start. When you get the error message you will need to go look for the file, it will probably be in your temporary internet files. Windows search often won't look in these hidden directories, so you will have to find it on your own. It might be called something like webrec[1].cab. Sometimes IE will delete these temporary files, so I found I had the best luck searching before acknowledging the error and before closing out IE.

Once you have found the file copy it someplace safe. Depending on your Windows version you can double click to open it, or use WinRar to open the archive. There will be a file called webrec.inf in the archive. Just right click and choose to install and you should be good to go.

The other option was to use the client software, but the web client seemed to work better for me.

Dave

Note: edit to fix DVR type. I replaced my ICRealtime DVR with an Intellicam JS-RTA-D1 and I had the software confused. The install steps were correct.

Hey DaveM,

Thanks so much for the information. I too have an intellicam (SV-XLA 8 channel I bought in early 2009) Although I think the SV stands for ShoreView security. I have never updated the firmware. I had never used the client software (Enterprise Professional Surveillance Software) but started due to not being able to get the web utility installed. The client software is pretty bad, terribly unfriendly and sometimes just gives me wierd errors written in the worst Engrish ever . I will try the procedure you've written and see what happens.

How can I find out if a firmware update exists? How difficult is it to install and will it require me to re-setup the system again?

Thanks for all the help
Tony

I bought mine from Shoreview as well. I called Intellicam support directly and let them know that my dealer appears to have gone out of business. They were very helpful and sent me the new firmware. It addressed several issues including email delivery and DNS as well as helping with some bad recordings.

The good news is that I was told I would keep all my settings but loose all my old recordings, but the recordings were still there after the upgrade.

The bad news is things were still a little flaky, so I did a factory default and a hard disk reformat and it seems to have fixed everything. It was a pain putting it all back in but was worth it.

I'm running version 3.606.0000.0.P dated 2009-04-01.

do you know the website and/or number for Intellicam? It seems they renamed themselves GenIV Technology?!?!?!

Also for installing the webrec.cab does it matter if IE is open or not or just go to windows explorer open the cab with winzip and click on the .inf file and go?

Does the new firmware give any more flexibility with motion detection? That's my biggest complaint.

Thanx

That's the same people. http://www.genivtechnology.com/
1-800-814-4364

When I did it I had IE closed. It shouldn't really matter. I suggest copying the files to a folder before starting.

Motion detection looks the same. The built in motion detection feature is pretty limited on all the DVR's I've played with. It seems to work OK inside with fixed lighting but once you go outside and have clouds, shadows and blowing wind it's not much use.

I gave up on it and installed real motion detectors using the alarm inputs. It works 1000% better. I am using an Optex Redwave outdoor PIR for the front of the house, a ProTech doppler microwave in the back that gives me about 100' coverage, and a regular "pet resistant" alarm motion detector on the front porch. The detector on the porch is not weather proof, but is out of the rain and has been working for about 4 years now without issue. The "pet resistant" feature keeps it from tripping on every breeze blowing through.

The firmware update also helped with using multiple hard drives as well.

Dave

Dave,

Unfortunately the method you gave me did not work. I unzipped and installed the webrec utility. It looks like it installed (added a folder to my ProgramFiles directory) but still when I try to go to my DVR I get the same pop-up asking my to install an activeX plug-in which of course doesn't work.

Is there another step I need to complete maybe from within IE?

Hi tondar. the problem you might have is your active x licence has ran out. to get around this just change the date on your pc/laptop to feb 2009 let your pc/laptop load axtive x settings then reset your date back.

I just tried to install in Windows 7, and had the same problem as you. The fix was to open a command prompt (run as administrator).
Go to the c:\program files\webrec\single directory.
run "regsvr32 webrec.ocx"

That just worked for me, so give it a try.

Dave

Dave,

You Sir are a genious!!! That worked. I never would have figured this out on my own. Thank you so much for your help.

BTW, what exactly does regsvr32 do?

Regsvr32 registers the DLL or in this case OCX file within Windows. It puts the registry entries in and makes it available to Windows programs.

In XP the install program must have done this by default, I'm sure I didn't have to do it manually.

If you need to de-install, or reload a newer version you can run regsvr32 /u (filename) to get rid of it.

Sorry about asking very late. I couldn't install the active-x on XP no matter what way I tried. IE kept asking me whether to install or not install. I use Windows XP sp3 and IE8. The active-x file date was some days in 2007. I also changed the system date back beyond the file date but still did not work.

I had to go through a loop of steps to get it to work with IE, to the point where I didn't like the security settings it made me set up.

Alternatively, it works real well in Firefox if you install the IE Tab 2 add-on to fool webrec into thinking it's connecting to an IE browser.

tom

Hi Tom,
Didn't work but thanks anyway. It seems to me that IE Tab2 relies on security settings of the real IE on the same host. I have found that the very outdate host equiped with Windows XP SP2 and IE6 works flawlessly. I have also found that the upgraded system from the mentioned config to SP3 and IE8 having had the Active-X installed and worked well before upgrading has no problem after the upgrading. There are still a lot of problems of this kind on the web with no solution officially and unofficially. This shows the dark side of this industry. So, to summarise, new systems will have no way to communicate the survilliant systems that use webrec.cab v1.8 released in about 2007.
I hope people who are acquiring surveillant system could learn this paradox since most of them depend heavily on this kind of UI - Active-X which belongs solely to Microsoft.

Not totally true, one does not have to use it like that. ActiveX controls are still a great help in programming, I use them all the time even when I write my own. But as for DVRs I use their activeX controls in my programs, no security settings, the issues you are having are IE related. I look at it this way, if you have to install something, which is any activeX or Java or quicktime etc (windows does not have quicktime and updated java by default) then might as well just install a real desktop app which is much more powerful being that it is not stuck within a limited web browser. If you are in a web cafe to install an ActiveX you still need to have admin rights, same as installing a program - most wont give you admin rights.

That said, I use the DVRs with the webrec but I rarely use the browser for it, it was a task to get working with IE 8.0 but I just downloaded the webrec.cab and installed that like I do most ActiveX Controls. Their Iphone/ipad software installed flawlessly though.

Although I use my own custom program Im still working on it so cant say where to get that yet, but you can simply install PSS software, customize the device for your DVR's remote IP address, then copy that folder to your USB jump drive (contains all the custom dependencies) - carry that with you and you can now connect right from there - tested in XP SP2/SP3 and Win7. Ofcourse like anything you need admin rights. And they even have a Mac version of PSS.

Ofcourse if you just want to see the basic live image then some javascript and server push or even just jpeg refresh would suffice, its still rare with DVRs though.