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 Post subject: smtp email notifications?
PostPosted: Wed Dec 14, 2011 8:40 am 
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hi, i would like to setup email notifications on my dvr but i can only use an SMTP server. i do not know of and email providers that use SMTP so ama bit stuck... could anybody help me?

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 12:08 pm 
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Pretty much all email systems except Exchange use SMTP to accept email from clients.

You'll want to find the SMTP server IP for the ISP you're connected through, and enter that - for example, if the internet connection is through Comcast Cable, you'd want to use Comcast's SMTP server.

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 3:12 pm 
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Soundy wrote:
Pretty much all email systems except Exchange use SMTP to accept email from clients.

You'll want to find the SMTP server IP for the ISP you're connected through, and enter that - for example, if the internet connection is through Comcast Cable, you'd want to use Comcast's SMTP server.


my ISP is orange.
according to this website the smtp server is smtp.orangehome.co.uk. if i trace that in CMD i get the ip: 193.252.22.189 will this be the ip to use?

what about the port and 'local email address'?

thanks!

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 3:17 pm 
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normally you would enter the smtp server name, eg. smtp.orangehome.co.uk
You can also use the IP if you want, once its not dynamic (rare).

However I tried telnet to that SMTP server and port 25 and its a no go.
Check with your ISP on the correct SMTP server name and port number to use.
for the email address use the one you want it to send alerts to.


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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 3:19 pm 
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rory wrote:
normally you would enter the smtp server name, eg. smtp.orangehome.co.uk
You can also use the IP if you want, once its not dynamic (rare).

However I tried telnet to that SMTP server and port 25 and its a no go.
Check with your ISP on the correct SMTP server name and port number to use.
for the email address use the one you want it to send alerts to.


they have moved their call centres over to india... i'd have better luck talking to a wall... #-o

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 3:24 pm 
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According to this
http://help.orange.co.uk/orangeuk/suppo ... nal/231637

Thats the correct SMTP server and the port is 25


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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 3:29 pm 
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Last edited by tomcctv on Wed Dec 14, 2011 3:55 pm, edited 1 time in total.

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 3:39 pm 
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rory wrote:
According to this
http://help.orange.co.uk/orangeuk/suppo ... nal/231637

Thats the correct SMTP server and the port is 25


okay, and i just leave the 'local email address' blank? that field is confusing me...

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 3:45 pm 
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ljarrald wrote:
rory wrote:
normally you would enter the smtp server name, eg. smtp.orangehome.co.uk
You can also use the IP if you want, once its not dynamic (rare).

However I tried telnet to that SMTP server and port 25 and its a no go.
Check with your ISP on the correct SMTP server name and port number to use.
for the email address use the one you want it to send alerts to.


they have moved their call centres over to india... i'd have better luck talking to a wall... #-o

yeah just remembered my ISP blocks all outgoing connections through port 25.
you can use the server test on this site to check it though.
http://www.websitepulse.com/help/tools.php

other SMTP servers on this side of the globe are fine but your hostname does not even resolve.


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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 3:51 pm 
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ljarrald wrote:
rory wrote:
According to this
http://help.orange.co.uk/orangeuk/suppo ... nal/231637

Thats the correct SMTP server and the port is 25


okay, and i just leave the 'local email address' blank? that field is confusing me...

Should just be able to leave that blank.
If not just enter your email address.


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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 4:08 pm 
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ljarrald wrote:
Soundy wrote:
Pretty much all email systems except Exchange use SMTP to accept email from clients.

You'll want to find the SMTP server IP for the ISP you're connected through, and enter that - for example, if the internet connection is through Comcast Cable, you'd want to use Comcast's SMTP server.


my ISP is orange.
according to this website the smtp server is smtp.orangehome.co.uk. if i trace that in CMD i get the ip: 193.252.22.189 will this be the ip to use?

Correct, that SHOULD work.

Quote:
what about the port and 'local email address'?

thanks!

Port is 25, unless your ISP specifies otherwise.

Local address would normally be your address, although it can probably be just about anything. You should probably enter something at least resembling a real email address, as the SMTP server may reject it otherwise.

rory wrote:
normally you would enter the smtp server name, eg. smtp.orangehome.co.uk
You can also use the IP if you want, once its not dynamic (rare).

He HAS to use the IP - the DVR setup doesn't give the option to enter a hostname (see screenshot above).

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 4:14 pm 
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i should mention that i am doing all of this remotely... i will not have acess inside the house for a couple of weeks. i can access the router setup and the dvr. i have just thought that i can not access the dvr from a web browser (it uses port 25) so i will try opening incoming and outgoing port 25.

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 5:55 pm 
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gmail gives you smtp service

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 6:12 pm 
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thanks to everyone who helped! :D

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 Post subject: Re: smtp email notifications?
PostPosted: Wed Dec 14, 2011 6:33 pm 
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vin2install wrote:
gmail gives you smtp service

Gmail's SMTP requires encryption and auth. That DVR appears to support neither.

OP: CONGRATS! Glad we could help :)

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