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LesBooth20

Problems with sound on CCTV

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Hi

I have a 4 channel CCTV system, the DVR is accessed via a wireless LAN using an IE8 browser on Win 7 64bit O/S.

Today I have installed a microphone on one of the channels and enabled audio within the DVR.

When I search for a particular time slot the video plays but no sound.

However when I attempt to backup the time slot I firstly get a message "Codec component is required for other media player. Do you wish to download the codec set up file ?"

I agree to the download and when I subsequently access the backup file on my PC the sound & video play OK.

I'm guessing it's something to do with the browser - I know it's archaic I can't access the DVR using Google Chrome.

Any ideas how I can get sound to play back on the search function please ?

Thanks

Les

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Hi

Not sure I understand the question.

When I backup the files to my PC they are in AVI format with which I have no problem.

It IS the DVR software that I access via the browser.

I tried unzipping the file from your link and get this result

"Unzipped file C:\Users\new\Downloads\general_player_eng_win32_v3.41.0.r.161031 (2)\General_Player_Eng_WIN32_V3.41.0.R.161031.exe of size 14744919"

- but I can't find any exe file extracted .

I was expecting to find something like general player.exe or should I be looking for something else ?

Thanks for your help.

Les

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Hi. No point loading dahua software if you don’t have a dahua.

 

A lot of cheap DVRS will not play audio until it is burnt off

 

What is audio like in live view

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Don't know if DVR is Dahua - no identifying marks on DVR or packing box. Have googled serial No. 2304SES1101240098 but with no result - anyone recognise this type of serial number ?

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