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shentim

Manufacturers Reps
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Posts posted by shentim


  1. Hi Rory,

     

    Since GeoVision is phasing out the older versions of the DVR cards to pave way for the A type cards, they have stopped manufacturing the older boards.

     

    I can tell you that the older PCI and PCI-E versions of the DVR cards (non-A type) are becoming much rarer each day and the only stock we have left is what we have in our warehouse (many of which are out of stock already). I'm not sure what the situation is like for other branches outside of the US.


  2. I think you guys are equating "fake" to a card that is simply purchased from an un-authorized distribution channel.

     

    Counterfeit cards are missing many components on the board itself and also lack the barcode (white sticker starting with five zeros) - if your "fake" card has that barcode, we could easily track where it was originally purchased from and shipped to.

     

    Purchasing through an un-authorized distribution channel voids the warranty to the end user through the manufacturer's side, so the end user needs to have faith that where he purchases the card from will be able to honor whatever warranty their distribution channel claims to provide. The card could still be authentic and work perfectly fine.


  3. Thanks for the heads up Soundy - I've uploaded pictures of the USAVision branch office (US branch of GeoVision), pictures from our ISC West 2009 in Las Vegas, and pictures from our 2007 Road Show which had stops in Chicago, Miami, Montreal, NYC, Ontario, Toronto and DC.

     

    If anyone would like to host them, please feel free to. The pics.rar file is a zipped folder of all of the images.

     

    ftp://24.248.96.178

    login: MarketingMaterial

    password: 1234

     

    Please note that the login information is case sensitive.

     

    Side note: I'm 5th from the left in the ISC West 09 Picture.


  4. Hi JoinDVR,

     

    I'm sure any industry that suffers from counterfeit products (fake name brand bags, pirated DVDs, knock-off clothing, etc) would love to shut down the production plants making those products - it simply is not an easy task.

     

    USAVisionSys, the US branch of GeoVision which I work at, handles the sales in the US. If you would like to learn more about how our legal department handles anti-piracy, please contact our headquarters in Taiwan at sales@geovision.com.tw. They file cease and desist letters and have successfully pursued legal action many times. Hope this helps!


  5. Hi,

     

    It sounds pretty absurd for us to manufacture a counterfeit version of our own product for any of the above listed reasons when that time could be spent going after leads.

     

    That being said, the packaging done at our warehouse is always done by the latter of the two packages' images. The cards that go through our RMA process are either placed back in the same packaging that they were sent back to us in OR placed in to our original packaging before being shipped back out.

     

    Please let me know if you have any additional questions about our warehouse's procedures - thanks!


  6. Hi,

     

    I'm not familiar with how to embed photos here but I can definitely provide you with pictures of our US branch's company (Irvine, CA) as well as pictures from our booth and staff at ASIS 2009 and ISC West 2009 if you would like.


  7. Thank you so much for your replies.

     

    One more Q. What is centerv2 in the software CD? I read in manual, it says it will link two different IP's DVR into one. So, is this the same thing like CMS.?

     

    - Saurabh

     

    Hi Saurabh,

     

    We have a few different kinds of software within our CMS category. The CenterV2 software is a basic one which links multiple DVRs together to allow you to view the cameras from them on to one screen and also review archived video from them.

     

    Control Center is the upgraded version which allows you complete remote control over the DVR so if you need to adjust settings, take a file off of the PC, etc., you have the option to do so. Control Center allows for an unlimited number of connections.

     

    You can definitely learn more at our website on CMS -

     

    http://www.geovision.com.tw/english/3_1.asp?stable1=Pro&sfiled=pgid&pno=34


  8. Hi,

     

    You could try using the digital matrix software and add additional monitors to view more cameras if your video card allows for it - the software is included in v8.3+.

     

    I believe your best bet would be to link the DVRs together through the CMS software if you want them to all show up on one screen.


  9. Hi,

     

    Please make sure to meet the minimum system specs when building a PC with 2 GV DVR cards in it as specified in the data sheets located on our website: www.geovision.com.tw

     

    You can learn more about our Central Monitoring Software at:

     

    http://www.geovision.com.tw/english/3_1.asp?stable1=Pro&sfiled=pgid&pno=34

     

    It gives you the ability to link multiple DVRs together and can display up to 64 cameras on a screen at once (96 with widescreen). I would recommend for you to contact your authorized GeoVision distributor for pricing information, but feel free to contact me if you would like assistance locating one.

     

    Thanks!


  10. Hi,

     

    You can set your different cameras to record to different hard drives if you would like - you simply need to place the check marks next to the cameras when designating which drive to store to in the software.

     

    Please contact our live chat support at www.usavisionsys.com for more detailed instructions - thanks!


  11. Hi,

     

    Use the GV-Net I/O card - it offers 4 inputs and 4 outputs.

     

    Please check the installation guide and also with our tech support department's live chat, available between 9:00AM - 5:30PM PST at www.usavisionsys.com if you would like further technical assistance.


  12. Hi Everyone,

     

    I understand the frustration, but basically GeoVision released the app to Apple for preliminary testing and Apple released it to their apps page and people began downloading it.

     

    This is why there is not documented support for it yet, since it was NOT supposed to be released yet. I don't think it would make sense to have Apple remove it at this point, so please bear with us as we put together a manual for your reference.

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