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GV800 8.2 Audio Does Not Show

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I have a problem that GV tech support cannot help with. It seems that their only solution to problems they can't solve is to rebuild the OS or get a different PC or reinstall the software!!!


We have a new HP PC with Dual-Core AMD chips, 2GB RAM and 500GB HDD split in 2. It also has onboard sound card which works just fine and I can play all kinds of sounds coming out of the PC.


The problem is that when we try to configure audio in the 8.2 interface, it does not have the option for audio. It simply doesn't show.


Any help is appreciated.

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Ended up rebuilding the system from scratch. I uninstalled and reinstalled 8.2 about 6 times including deleting registry keys, *.ini files and anything else they had in their instructions.

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