Unable to get backup from avtech avc 791A

[roger_roger 0]

Hi,

 

 

I have an avtech AVC 791A. I am unable to download the recordings on the DVR through VIDEO VIEWER.I have tried 2 versions of software. On one version when i click Backup it gives error message "FAILED TO GET DEVICE PARAMETERS".On second version i am able to click backup button on the software and reach a screen where it shows the list of recordings in the DVR , but when i select a recording and click download it shows error message "NO RECORD DATA" . I am able to download the backup via the web interface but thats done at very low speeds( ~1MB/s). Please help me out

Also post latest AVTECH CMS download link.

[scorpion 0]

I am not sure what you are describing.

 

It almost sounds like you are trying to pull video from the computer in c drive called tempvideo.

 

This would be where the video is stored if you click on the film strip icon to record video to the pc.

[zby 0]

Hello.

 

I had the same problem.

Just download the newest software version and all should be ok:

 

[edit by mod-unknown exe removed]

 

Regards.

[Gleen 0]

i have the same problem but i already update may software version but still not ok.