Jump to content
roddyjoff

Unable to login to Avtech AVC796 remotely.

Recommended Posts

Hello,

 

I hope someone is able to help and that my question is not too simple (like me!)

 

I have an Avtech AVC796 DVR which works perfectly as a standalone unit. However, when I connect to it over my local network I am unable to login.

 

At the welcome screen I use username ADMIN (I have upper and lower case) plus my password that I set on the box and which I successfully use locally. Then, having entered the verification code (again, using uppercase when displayed) the login fails with the message:

 

ERROR: Authentication error.

 

I hope it is a relatively easy fix - next up will be remote access over the internet followed by EagleEyes, but one step at a time!

 

Kind regards,

 

Dave.

Share this post


Link to post
Share on other sites

are you able to try try adding a 2nd user with admin rights? it could be that the admin account is for standalone use only and wont authenticate LAN or WAN connections

Share this post


Link to post
Share on other sites

jmeader is right, in the menu of the dvr you can configure all the user name and password.

 

If you didn't before the default settings are:

User: admin (small characters)

Password: admin (small characters)

 

Hope it's working like this

 

Leo

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×