Geo V8.5 win 7home Ult recording, but not displaying images

[mcs 0]

So this is the first 8.5 I have installed, it was working fine, but now customer has advised there is no video on playback,

I have checked raw files, and it is recording (played with windows media player fine), system flashes orange in description on motion,

but in playback window images are black?

 

Code i5

4 gb ram

64bit

2 tb hdd

win7 home ultimate

 

geovision 8.5

[Seedigital 0]

Oh yeah i've had this one, You got to replace all the kit in your geocodecreg folder.

PM me and i'll email it to you

[Seedigital 0]

In short for some reason the installation in 8.5 doesn't put the codecs in there, dunno why but you just copy a working set of codecs in that folder and away you go.

But your right its been recording the whole time its just a nuisance, I was hoping that 8.5.0.1 was going to fix it but it doesn't its just a driver update for the new cards, software is almost identical.

[mcs 0]

I will uninstall and reinstall on MONDAY

 

thnx heaps "__

[korlforever 0]

Please, it would be great if you (Seedigital) or someone else could put up a simple step-by-step instruction on how to do this, please. I am sitting in the same boat. Only a black screen and need to get this working. Re-installing the software did not work for me.

Thank you so much in advance.

[korlforever 0]

Just in case someone else has the same problem:

I fixed it by right-clicking all .inf files and then "install" in the GeoCodecReg folder.

Then it magically worked again.

[mcs 0]

Ok search this file

and replace

 

or better still get 8.5.4

 

best to have latest version, as sometimes files missing on discs